Customer Service Officer/Internal Sales

CK Recruitment Pty Ltd; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Casual flexibility

Competitive hourly rates

Career development

Training support

Job summary

CK Recruitment Pty Ltd is assisting a well-established civil products manufacturer in Minto to hire a friendly Customer Service Officer. You will handle inquiries by phone and email, process orders, provide quotes and product information, and liaise with customers, suppliers and internal teams to support sales activities.

The role offers casual flexibility, competitive hourly rates and the opportunity to develop your skills in a supportive team environment with ongoing training from experienced

Qualifications

• Friendly, confident and bubbly personality
• Excellent communication and customer service skills
• Ideally some internal sales experience
• Organised and able to multitask
• Comfortable using computers and learning new systems
• Pride in providing great service

Responsibilities

• Answer customer enquiries via phone and email
• Process orders and follow up on requests
• Provide quotes and product information
• Liaise with customers, suppliers and internal teams
• Support the sales team with day-to-day administration
• Build relationships with new and existing customers

Skills

Customer service

Communication

Order processing

Phone & email support

CRM

Multitasking

Tools

CRM software

MS Office

Job description

Customer Service Officer / Internal Sales

Minto | Full-Time | Immediate Start

Our client is a well-established civil products manufacturing company based in Minto, supplying quality products to a range of industries across NSW.

They are looking for a bubbly, friendly and customer-focused Customer Service Officer to join their team. This is a great opportunity for someone who enjoys dealing with customers and would like to develop their career in a busy, growing business.

About the role:

• Answering customer enquiries via phone and email
• Processing orders and following up on customer requests
• Providing quotes and product information
• Liaising with customers, suppliers and internal teams
• Supporting the sales team with day-to-day administration
• Building strong relationships with new and existing customers

We're looking for someone who:

• Has a friendly, confident and bubbly personality
• Has excellent communication and customer service skills
• Ideally has previous internal sales experience
• Is organised and able to multitask
• Is comfortable using computers and learning new systems
• Takes pride in providing great service

What we offer

• casual flexibility to suit your schedule
• competitive hourly rates
• the opportunity to develop your skills in a supportive team environment
• access to ongoing training and support from our experienced team members, helping you to build your expertise in accounts administration