Customer Service Officer / Admin

Ezibuilt Steel Homes And Sheds; Hervey Bay; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Friendly and supportive team

Full-time employment

Job summary

Ezibuilt Steel Homes And Sheds – Hervey Bay QLD is seeking an Administration Officer to join the team on a full-time basis. You will provide admin support across multiple functions while delivering outstanding customer service to customers and distributors.

The role requires strong organisation, attention to detail, and the ability to handle a busy, fast-paced environment with accuracy and professionalism. Join a growing Australian business with a supportive team.

Qualifications

• Previous administration experience in a busy office environment.
• Exceptional organisational and time management skills.
• Ability to prioritise competing tasks and meet deadlines.
• Strong communication skills with the ability to interact professionally with customers, suppliers and colleagues.
• Advanced typing skills with a high level of speed and accuracy.
• Advanced proficiency in Microsoft Office, particularly Word, Excel and Outlook.
• Strong analytical and problem-solving abilities.

Responsibilities

• Provide exceptional customer service via phone and email.
• Perform a wide range of administrative duties with accuracy and efficiency.
• Maintain accurate customer records and documentation.
• Prepare correspondence and reports using Microsoft Office.
• Assist with scheduling, coordination and daily office operations.
• Work collaboratively within the administration team to achieve business objectives.
• Manage multiple tasks while meeting deadlines in a fast-paced environment.

Skills

Administration experience

Organisational skills

Time management

Multitasking

Communication skills

Typing speed

MS Office

Problem solving

Tools

MS Office Suite

Job description

Ezibuilt Steel Homes And Sheds – Hervey Bay QLD

Ezibuilt Steel Homes & Sheds
Hervey Bay, QLD
Full Time

Administration Officer

Join a Growing Australian Business

Ezibuilt Steel Sheds is a well-established Australian company specialising in the design and supply of quality steel sheds, garages, barns and steel homes through a national distributor network.

As our business continues to grow, we are looking for a motivated and professional Administration Officer to join our Hervey Bay team on a full-time basis.

This is an excellent opportunity to become part of a supportive, fast-paced workplace where no two days are the same. You'll work alongside an experienced administration team, providing exceptional customer service and administrative support while playing an important role in the continued success of our business.

About the Role

You will be responsible for providing administrative support across a variety of business functions while delivering outstanding service to customers and distributors.

This role requires someone who is highly organised, enjoys working in a busy environment and takes pride in producing accurate, high-quality work.

Key Responsibilities

• Provide exceptional customer service via phone and email.
• Perform a wide range of administrative duties with accuracy and efficiency.
• Maintain accurate customer records and documentation.
• Prepare correspondence and reports using Microsoft Office.
• Assist with scheduling, coordination and daily office operations.
• Work collaboratively within the administration team to achieve business objectives.
• Manage multiple tasks while meeting deadlines in a fast-paced environment.

About You

To be successful in this role you will demonstrate:

Personal Qualities

• A positive, friendly and professional attitude.
• Outstanding customer service skills.
• Excellent attention to detail.
• Reliable attendance and punctuality.
• Initiative with a willingness to learn and continually improve.
• The ability to work both independently and as part of a team.

Skills & Experience

• Previous administration experience in a busy office environment.
• Exceptional organisational and time management skills.
• Ability to prioritise competing tasks and meet deadlines.
• Strong communication skills with the ability to interact professionally with customers, suppliers and colleagues.
• Advanced typing skills with a high level of speed and accuracy.
• Advanced proficiency in Microsoft Office, particularly Word, Excel and Outlook.
• Strong analytical and problem-solving abilities.

Why Join Ezibuilt?

• Full-time, stable employment.
• Friendly and supportive team environment.
• Fast-paced role with variety every day.
• Opportunities for ongoing learning and professional development.
• Work for a growing Australian business with a strong reputation in the industry.

Applications close: COB Tuesday, 13 October 2026.