Customer Service Manager – Leadership Pathway & Growth

Woolworths Group; Shire Of Capel; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Paid parental leave

24/7 access to support resources

Career growth opportunities

Job summary

Woolworths Group is looking for a Department Manager to lead a high-performing team at their Shire Of Capel location. The role involves delivering excellent customer service, managing team operations, and ensuring a safe and inclusive environment.

As a leader, you will help develop team members and foster a culture of collaboration. This position offers numerous opportunities for career growth, supported by the Store Leadership Pathway, ensuring you can shape your future with us.

Qualifications

• Ability to engage and delight customers
• Make safety a top priority for team and customers
• Strong desire to lead department operations
• Ability to work collaboratively for great outcomes
• Curious mindset to develop skills for career growth

Responsibilities

• Deliver excellent customer service and manage team operations
• Rostering team to improve customer pickup experience
• Manage tobacco inventory and ensure legal compliance
• Foster a high performing and connected team environment

Skills

Customer service skills

Communication skills

Planning skills

Leadership abilities

Collaboration skills

Job description

Woolworths Group is looking for a Department Manager to lead a high-performing team at their Shire Of Capel location. The role involves delivering excellent customer service, managing team operations, and ensuring a safe and inclusive environment.

As a leader, you will help develop team members and foster a culture of collaboration. This position offers numerous opportunities for career growth, supported by the Store Leadership Pathway, ensuring you can shape your future with us.