Customer Service Leader — Remote & Growth Pathway

Woolworths Supermarkets; Weipa Town; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Sonder App access

Paid parental leave

Grace Papers resources

Flexible leave policy

Store Leadership Pathway

Job summary

Woolworths Group in Australia seeks a Department Manager to lead end-to-end department operations and develop a high-performing team. You will work closely with the store leadership group to deliver a consistently excellent shopping experience and a positive workplace for team members.

Supported by the Store Leadership Pathway, you will build leadership capabilities and department skills, while embracing flexibility and opportunities to grow your career within the Woolworths Group.

Qualifications

• Leadership experience with a customer-focused retail team.
• Proven ability to roster and plan staff across shifts.
• Strong communication and collaboration skills.
• Commitment to safety, compliance and coaching others.

Responsibilities

• Lead department operations and schedule team to deliver great customer service.
• Roster staff to reduce queue times and improve pickup experiences.
• Ensure tobacco inventory is managed and legal compliance is maintained.
• Partner with store leadership to drive performance and team development.

Skills

Leadership

Customer service

Roster planning

Communication

Team collaboration

Safety adherence

Flexibility

Growth mindset

Job description

Woolworths Group in Australia seeks a Department Manager to lead end-to-end department operations and develop a high-performing team. You will work closely with the store leadership group to deliver a consistently excellent shopping experience and a positive workplace for team members.

Supported by the Store Leadership Pathway, you will build leadership capabilities and department skills, while embracing flexibility and opportunities to grow your career within the Woolworths Group.