Customer Service Leader - Dept Manager Pathway (Remote)

Woolworths Group; Cook Shire; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Remote package

Job summary

Woolworths Group in Australia is seeking a Department Manager to lead a busy store department and drive excellent customer service.

Supported by the Store Leadership Pathway, you will develop your leadership skills, coach the team, and ensure end-to-end department performance.

You will partner with store leadership to create a connected, high-performing environment where customers enjoy a great shopping experience and colleagues grow their careers.

Qualifications

• Leadership and customer service experience in retail environments.
• Ability to plan and roster teams to meet store needs.
• Strong communication and people management skills.

Responsibilities

• Roster team to optimise customer experience and reduce queue times.
• Lead department operations and coach team members daily.
• Collaborate with store leadership to deliver a great shopping environment.

Skills

Customer service

Roster planning

Leadership

Communication

Job description

Woolworths Group in Australia is seeking a Department Manager to lead a busy store department and drive excellent customer service.

Supported by the Store Leadership Pathway, you will develop your leadership skills, coach the team, and ensure end-to-end department performance.

You will partner with store leadership to create a connected, high-performing environment where customers enjoy a great shopping experience and colleagues grow their careers.