Customer Service Manager - Lead a Growth-Focused Store Team

Woolworths Supermarkets; Tumut; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Store Leadership Pathway

Sonder App access

Paid parental leave

Job summary

Woolworths Group is seeking a Department Manager in NSW to lead a store department, developing leadership skills and driving high performance. You’ll work with the store leadership team to deliver a great customer shopping experience and a great place for your team to work.

Supported by our Store Leadership Pathway, you’ll grow your capabilities, balance day-to-day operations with strategy, and shape the next step in your retail career within Woolworths Group.

Qualifications

• Experience leading department operations in retail.
• Strong communication and planning skills.
• Ability to engage and lead a diverse team.

Responsibilities

• Roster your team to reduce queue wait times.
• Improve customer pickup experience.
• Manage tobacco inventory and ensure legal compliance.

Skills

Leadership

Team rostering

Customer service

Communication

Planning

Safety compliance

Collaboration

People development

Job description

Woolworths Group is seeking a Department Manager in NSW to lead a store department, developing leadership skills and driving high performance. You’ll work with the store leadership team to deliver a great customer shopping experience and a great place for your team to work.

Supported by our Store Leadership Pathway, you’ll grow your capabilities, balance day-to-day operations with strategy, and shape the next step in your retail career within Woolworths Group.