Remote Customer Service Manager - Leadership Pathway

Woolworths Group; Weipa Town; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Remote package

Job summary

Woolworths Group is hiring a Department Manager to lead a busy department in our Queensland store. You will drive frontline operations, coach team members, and ensure a positive shopping experience for customers.

You will be supported by the Store Leadership Pathway to develop your leadership skills and grow your career within Woolworths Group. This role focuses on service excellence, safety, and collaborative store operations.

Qualifications

• Proven leadership experience in a retail environment.
• Strong customer service ethos and ability to coach staff.
• Experience rostering and coordinating store activities.

Responsibilities

• Provide end-to-end department leadership to deliver a great customer experience.
• Lead day-to-day department operations in collaboration with the store leadership team.
• Foster a connected, high-performing team focused on customer service and safety.

Skills

Leadership

Customer service

Roster planning

Communication

Team collaboration

Adaptability

People development

Job description

Woolworths Group is hiring a Department Manager to lead a busy department in our Queensland store. You will drive frontline operations, coach team members, and ensure a positive shopping experience for customers.

You will be supported by the Store Leadership Pathway to develop your leadership skills and grow your career within Woolworths Group. This role focuses on service excellence, safety, and collaborative store operations.