Customer Service & Logistics Coordinator

Heidelberg Materials Group; Gold Coast City; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Full training

Job summary

Hymix Southport Concrete in Southport, QLD is seeking a Customer Service Agent to manage orders and delivery requests with accuracy and efficiency. You will build strong relationships with customers and internal teams, communicating proactively to keep projects moving and ensuring a smooth customer experience.

You’ll solve problems on the fly, work closely with operations to coordinate outcomes and provide service that customers remember for all the right reasons. Full training provided.

Qualifications

• Excellent communication and relationship-building skills.
• Positive, can-do attitude with a willingness to learn.
• Strong problem-solving abilities and sound judgement.
• Ability to remain calm and organized in a fast-paced environment.

Responsibilities

• Manage customer orders and delivery requests accurately and efficiently.
• Build strong relationships with customers and internal stakeholders.
• Communicate proactively to keep customers informed and projects moving.
• Solve problems and find practical solutions when circumstances change.
• Coordinate with operational teams to achieve successful outcomes.

Skills

Excellent communication

Relationship building

Problem-solving

Calm under pressure

Attention to detail

Job description

Hymix Southport Concrete in Southport, QLD is seeking a Customer Service Agent to manage orders and delivery requests with accuracy and efficiency. You will build strong relationships with customers and internal teams, communicating proactively to keep projects moving and ensuring a smooth customer experience.

You’ll solve problems on the fly, work closely with operations to coordinate outcomes and provide service that customers remember for all the right reasons. Full training provided.