Customer Service & Delivery Coordinator

Hymix Australia; Southport; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary sacrifice options

Learning and development opportunities

Discounted health insurance

Novated leasing

Employee discounts

Job summary

Hymix Australia is seeking a Customer Service Agent to be the vital link between customers and the business, ensuring orders are managed accurately, efficiently, and with a customer-first mindset. You’ll handle orders, coordinate with internal teams, and communicate proactively to keep projects moving.

The role rewards a calm, proactive problem-solver who cares about outcomes. This is a full-time role with a 38-hour work week, paid training, and opportunities across allocations, sales, and

Qualifications

• Excellent communication and relationship-building skills.
• Strong problem-solving abilities and sound judgement.
• Ability to remain calm and organised in a fast-paced environment.
• High attention to detail and strong administrative skills.
• Confidence working with multiple stakeholders and competing priorities.

Responsibilities

• Managing customer orders and delivery requests accurately and efficiently
• Building strong relationships with customers and internal stakeholders
• Communicating proactively to keep customers informed and projects moving
• Solving problems and finding practical solutions when circumstances change
• Working closely with operational teams to coordinate successful outcomes
• Providing service that customers remember for all the right reasons
• Contributing to a positive and collaborative team environment

Skills

Excellent communication

Relationship-building

Problem-solving

Calm under pressure

Attention to detail

Administrative skills

Coordination experience

Job description

Hymix Australia is seeking a Customer Service Agent to be the vital link between customers and the business, ensuring orders are managed accurately, efficiently, and with a customer-first mindset. You’ll handle orders, coordinate with internal teams, and communicate proactively to keep projects moving.

The role rewards a calm, proactive problem-solver who cares about outcomes. This is a full-time role with a 38-hour work week, paid training, and opportunities across allocations, sales, and