Customer Service Coordinator — Office Hub, Spring Hill (FT/PT)

Different Technologies Pty Ltd.; City of Brisbane; On-site; AUD 52,000 - 68,000; Full time

Job summary

Bundaberg Sugar Ltd in Spring Hill, Brisbane, is seeking a Customer Service Coordinator to support order entry, phone support, order tracking, and general office duties in an office-based role.

The role is permanent full-time, with a flexible option for part-time for the right candidate; the successful applicant will handle customer inquiries, manage orders, and contribute to a collaborative team.

Qualifications

• Previous experience in a customer service or administrative role is preferred.

Responsibilities

• Accurately process and enter customer orders into our system.
• Handle incoming calls from clients and address their inquiries promptly and professionally.
• Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
• Confirm the receipt of orders and ensure accurate documentation.
• Address customer inquiries and provide information about products or services.
• Assist with various office tasks to contribute to the overall efficiency of the workplace.

Skills

Communication skills

Organisational skills

Office software

Job description

Bundaberg Sugar Ltd in Spring Hill, Brisbane, is seeking a Customer Service Coordinator to support order entry, phone support, order tracking, and general office duties in an office-based role.

The role is permanent full-time, with a flexible option for part-time for the right candidate; the successful applicant will handle customer inquiries, manage orders, and contribute to a collaborative team.