Customer Service & Complex Tasks (Shift) - Housing

Defence Housing Australia; Carrington; On-site; AUD 74,907 - 90,098; Full time

Benefits offered by this job

15.4% superannuation

Generous leave entitlements

Work-life balance

Career progression opportunities

Employee Assistance Program

Job summary

A national housing organization is seeking motivated Customer Service Centre Consultants to join their team on a shiftwork basis. Successful candidates will provide essential services to Defence members and their families. The role involves managing entitlements and tenancy services, requiring strong customer service and communication skills. With a supportive work environment and benefits such as generous leave and superannuation, this role offers a rewarding career in a dedicated team. Apply now for a chance to make a difference.

Qualifications

• Experience in customer service environments preferred.
• Ability to work on a rotating shiftwork roster.

Responsibilities

• Provide services to Defence members, landlords, and third parties.
• Administer complex entitlements and tenancy services.
• Manage lessor inquiries governed by DHA's Services Agreement.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

A national housing organization is seeking motivated Customer Service Centre Consultants to join their team on a shiftwork basis. Successful candidates will provide essential services to Defence members and their families. The role involves managing entitlements and tenancy services, requiring strong customer service and communication skills. With a supportive work environment and benefits such as generous leave and superannuation, this role offers a rewarding career in a dedicated team. Apply now for a chance to make a difference.