CUSTOMER SERVICE ATTENDANTS - Gaming & Beverage 2026

Pittwater RSL; Sydney; Vor Ort; AUD 45.000 - 65.000; Vollzeit

Zusammenfassung

Pittwater RSL is seeking dynamic Customer Service Attendants to deliver an exceptional experience across gaming and beverage areas in Sydney. You’ll engage with patrons, prepare beverages, handle cash accurately, and support front-of-house operations with a friendly, safety-conscious mindset.

The role emphasizes customer engagement, flexibility to work varied shifts, and a commitment to club values. Training and progression opportunities are provided within a supportive team environment.

Qualifikationen

• Proven ability to deliver exceptional customer service.
• Experience in bar, gaming and front-of-house operations.
• Competent cash handling with accuracy.
• Barista skills including coffee making and cocktail preparation.
• Familiarity with Keno and TAB operations.

Aufgaben

• Providing exceptional customer service across gaming, beverage, and front-of-house areas.
• Bar, gaming, and front-of-house operations to maintain smooth service.
• Ensuring the Club is presented clean and safe at all times.
• Assisting patrons across all areas of the Club.
• Coffee making and beverage/cocktail preparation.
• High-level cash handling and till balancing.
• Keno and TAB operations.

Kenntnisse

Customer service

Bar operations

Cash handling

Coffee making

Cocktail making

Keno

TAB operations

Jobbeschreibung

Pittwater RSL - Serving our community, enhancing your lifestyle.

ARE YOU A CUSTOMER SERVICE SUPERSTAR?

Do you love what you do, and understand the value of genuine customer engagement and a great customer experience?

Our team members share our Club's values: Customer Focus, Safety, Integrity, Inclusiveness and Fun. If these values resonate with you, we have opportunities available and want you to join our team.

We're expanding our team of superstars in our Gaming and Beverage operational areas.

As a Customer Service Attendant at Pittwater RSL, you'll be committed to providing an exceptional customer experience, using your prior expertise to build and maintain relationships alongside high service standards.

Responsibilities include but are not limited to:

• Providing exceptional customer service
• Bar, gaming, and front-of-house operations
• Ensuring the Club is always presented in a clean and safe manner
• Assisting patrons across all areas
• Coffee making
• Beverage mixing and cocktail making
• High-level cash handling
• Keno & TAB operations
• Till operation and daily balancing
• Willingness to assist in all areas of the Club as required

Requirements:

• Availability to work a range of shifts, including weekdays, nights, weekends and public holidays (we'll accommodate rosters where we can, provided adequate notice is given)
• NSW RSA & RCG Competency Card essential
• Advanced RCG desired

The role requires the successful applicant to act as a role model and ambassador for the Club at all times. If you're looking for a career in hospitality, we offer the training and succession planning to help you progress to the next stage of your career.

We're looking for dynamic individuals with a genuine passion for customer service!

Remuneration is in accordance with the Registered and Licensed Clubs Award 2020, including penalty rates for Saturday, Sunday and Public Holiday work.