CUSTOMER SERVICE ATTENDANTS - Gaming & Beverage 2026

Pittwater RSL Club; Mona Vale; On-site; AUD 52,000 - 64,000; Full time

Job summary

Pittwater RSL Club in Mona Vale, NSW, is recruiting Customer Service Attendants for Gaming and Beverage operations. Join a team that values customer focus, safety and inclusiveness while delivering exceptional service.

As a frontline Ambassador, you’ll handle bar, gaming and front-of-house duties, coffee and cocktails, till balancing, and assist across all areas. Flexible rosters include weekdays, nights, weekends and public holidays.

Qualifications

• Previous hospitality or customer service experience preferred.
• Ability to work across gaming and beverage areas.
• Flexible availability including weekends and public holidays.

Responsibilities

• Providing exceptional customer service
• Bar, gaming, and front-of-house operations
• Ensuring the Club is always presented in a clean and safe manner
• Assisting patrons across all areas
• Coffee making
• Beverage mixing and cocktail making
• Till operation and daily balancing
• Willingness to assist in all areas of the Club as required

Skills

Customer service

Front-of-house operations

Job description

CUSTOMER SERVICE ATTENDANTS - Gaming & Beverage 2026

Pittwater RSL - Serving our community, enhancing your lifestyle.

ARE YOU A CUSTOMER SERVICE SUPERSTAR?

Do you love what you do, and understand the value of genuine customer engagement and a great customer experience?

Our team members share our Club's values: Customer Focus, Safety, Integrity, Inclusiveness and Fun. If these values resonate with you, we have opportunities available and want you to join our team.

We're expanding our team of superstars in our Gaming and Beverage operational areas.

As a Customer Service Attendant at Pittwater RSL, you'll be committed to providing an exceptional customer experience, using your prior expertise to build and maintain relationships alongside high service standards.

Responsibilities include but are not limited to:

• Providing exceptional customer service
• Bar, gaming, and front-of-house operations
• Ensuring the Club is always presented in a clean and safe manner
• Assisting patrons across all areas
• Coffee making
• Beverage mixing and cocktail making
• Till operation and daily balancing
• Willingness to assist in all areas of the Club as required

Requirements:

• Availability to work a range of shifts, including weekdays, nights, weekends and public holidays (we'll accommodate rosters where we can, provided adequate notice is given)
• Advanced RCG desired

The role requires the successful applicant to act as a role model and ambassador for the Club at all times. If you're looking for a career in hospitality, we offer the training and succession planning to help you progress to the next stage of your career.

We're looking for dynamic individuals with a genuine passion for customer service!

Remuneration is in accordance with the Registered and Licensed Clubs Award 2020, including penalty rates for Saturday, Sunday and Public Holiday work.