Customer Service Attendant - Vikings Sports Club

Parra Leagues Group; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free onsite parking

Free staff meals

Eels tickets & staff discounts

Staff development & training

Certificate III in Hospitality

Job summary

Vikings Sports Club is seeking a Customer Service Attendant for part-time hours (30 per week) with a closing shift from 7:00pm to 5:00am on Thursday, Friday and Saturday. The role covers Food & Beverage and Gaming duties, including cash handling, POS use, barista tasks and gaming support.

Ideal candidates have prior hospitality experience, strong grooming, and are willing to obtain RSA and RCG. Join a lively venue with community perks and staff benefits.

Qualifications

• RSA & RCG certification preferred or willingness to obtain it.
• Previous experience as a food & beverage attendant, gaming attendant or barista in hospitality is highly desirable.
• Excellent grooming and presentation are essential.

Responsibilities

• Interact with members and guests to manage food and beverage orders and make recommendations.
• Handle cash and operate the POS for orders and payments.
• Assist with bar, function setup and reset of function space.
• Deliver gaming services including bartending, food delivery and payouts where applicable.
• Troubleshoot gaming machines and provide venue information and promotions.

Skills

Customer service

Food & Beverage

Gaming

Cash handling

Barista

RSA/RCG

Job description

Vikings Sports Club located at 35 Quarry Rd, Dundas Valley NSW 2117 is currently recruiting for Customer Service Attendant's to join the team!

The role is part-time (30 hours per week) focused on the closing shift that work between 7:00pm and 5:00am, Thursday, Friday and Saturday.

A brief overview of the roll will include both Food & Beverage and Gaming requirements.

Food & Beverage role:

• Engaging with customers to manage and make recommendations regarding food and beverage orders
• Cash handling and use of POS to manage orders
• Barista, bar and functions (setup and reset of function space)

Gaming role:

• Bartending and delivering food offerings.
• Cash handling and assistance with payouts.
• Troubleshooting gaming machines and providing information regarding the venue and promotions.

About you:

• Enjoys developing relationships with our members, guests, and fellow teammates.
• Exceptional grooming and presentation.
• Previous experience as a food & beverage attendant, gaming attendant or barista in a hospitality venue (highly desirable)
• RSA & RCG - or willing to obtain!

Why you should join PARRA Group!

• Free tickets to Parramatta Eels home games and discounted Eels merchandise.
• Free Onsite parking.
• Free Staff meals and soft drink.
• A vibrant and healthy staff culture, built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork.
• Quarterly and annual rewards between $500 and $5,000.
• Fun - we work hard and play hard with regular staff social events.
• Access to over 300+ retailer discounts.
• Ongoing training & development and the opportunity to complete Certificate III in Hospitality.

We're for you. We're for community. We're for the Eels.

For nearly 70 years we've supported the Eels, our community, our members and our people. And we'll support you. Just like our humble beginnings, we'll give you a fair go and support your career development and growth – qualifications optional. Whether at our Dural, Dundas, or Parra location, you'll experience our fun, vibrant, flexible and empowering culture. And we're for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that's only the beginning. Fancy a free lunch? It's yours! We think you'll love it here. In fact, we think this might even be the highlight of your career – a place you won't want to leave. Come join us for you, for better, for the best.

Our Values:

Service

We are here for the benefit of our Members and our Community.

Passion

We are ambitious, strive for excellence and love what we do.

Openness

We demonstrate integrity and commitment through transparency and accountability.

Respect

We are welcoming, inclusive and respectful.

Teamwork

We are united, collaborative and succeed together

Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.

Parramatta Leagues is an Equal Opportunity Employer