Duty Manager - Vikings Sports Club

PARRA Group; Parramatta; Presencial; AUD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free tickets to Parramatta Eels home|+

Free staff meals

Onsite parking

Staff discounts

Training & development

Descripción de la vacante

Parramatta Leagues Club is seeking a hands-on Duty Manager to lead daily operations across gaming, bar and customer service areas. You will coach staff, coordinate shifts, ensure compliance with liquor and gaming regulations, and maintain a safe, welcoming venue.

The role requires 3+ years in a licensed club, strong leadership and communication, and a proactive, solutions-focused approach to delivering exceptional member experiences.

Formación

• 3+ years’ experience as a Duty Manager in a licensed club.
• Proven leadership and team supervision abilities.
• Strong communication and reporting skills.
• Active First Aid certification preferred.
• Solid knowledge of gaming and bar operations, NSW regulations.

Responsabilidades

• Oversee daily operations across gaming, bar and customer service areas.
• Ensure compliance with liquor, gaming, RSA, RCG and RGO regulations.
• Lead, coach, and motivate staff; manage shift briefs and incident reporting.
• Coordinate shifts; respond to incidents and maintain safe, welcoming venues.
• Engage with regulators, contractors and NSW Police as needed.

Conocimientos

Duty Manager experience

Leadership

Communication

First Aid

Regulatory compliance

Herramientas

Swiftpos

S7000

Employment Hero

Descripción del empleo

Lead with purpose. Grow with us. Make a difference every day.

Are you a hands-on leader who thrives in fast-paced environments and loves building high-performing teams? We’re looking for a passionate Duty Manager to take charge of daily operations at Vikings Sports Club, inspire our people, and deliver exceptional experiences for our members and guests.

We believe in high standards and hard work—but we also believe in balance. That’s why we offer a supportive, people-first culture where your wellbeing matters just as much as your performance.

About the Role

As a Duty Manager, you’ll be the heartbeat of our club’s daily operations - leading from the front and ensuring everything runs smoothly, safely, and professionally across:

• Gaming, bar, and customer service areas
• Compliance with liquor, gaming, RSA, RCG, and RGO regulations
• Team leadership - coaching, mentoring, and motivating staff
• Shift coordination - briefings, incident response, and reporting
• Venue presentation - ensuring a clean, safe, and welcoming environment
• Stakeholder engagement - liaising with regulators, contractors, and NSW Police

Why You’ll Love It Here

• Flexiblerotating rosters - 4 day working week including 2 weekends off a month!
• Advanced notice of shifts so you can plan your life
• A supportive leadership team that respects your time off
• A culture that values wellbeing, growth, and fun

What You Bring

• 3+ years’ experience as a Duty Manager in a licensed club
• RSA, RCG & Advanced RCG (NSW)
• NSW Working with Children Check (or willing to obtain)
• First Aid certification
• Strong communication, leadership, and reporting skills
• Solid knowledge of gaming, TAB, Keno, and bar operations
• Emotional intelligence and professionalism
• Food Safety Supervisor Accreditation
• Experience with Swiftpos, S7000, Employment Hero
• NSW Working with Children Check or willingness to obtain

You’ll Be a Great Fit If You…

• Lead with calm confidence-even under pressure
• Balance operational excellence with people-first leadership
• Are proactive, solutions-focused, and emotionally intelligent
• Take pride in high standards of service, safety, and presentation
• Want to work somewhere that genuinely values its people

What’s in It for You?

At Parra Leagues, we don’t just say we care—we show it. Here’s what you’ll enjoy:

• Free tickets to Parramatta Eels home games + discounted merch
• Free staff meals, soft drinks & onsite parking
• Quarterly and annual rewards ($500-$5,000)
• Ongoing training & development
• Paid Volunteer Day + access to retailer discounts
• Regular staff social events-we work hard and play hard
• Career progression in a stable, respected club group

We’re for you. We’re for community. We’re for the Eels.

For nearly 70 years we’ve supported the Eels, our community, our members and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career development and growth – qualifications optional. Whether at our Dural, Dundas, or Parra location, you’ll experience our fun, vibrant, flexible and empowering culture. And we’re for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that’s only the beginning. Fancy a free lunch? It’s yours! We think you’ll love it here. In fact, we think this might even be the highlight of your career – a place you won’t want to leave. Come join us for you, for better, for the best.

About us:

Parramatta Leagues Club (PLC) is one of Australia’s most iconic Clubs in the Western Sydney region, strengthened by its sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Country Club. Vikings Sports Club is a real family friendly venue, with great Bistro Meals and Little Vikings, a play area for the young ones. We are passionate about bringing together our community, supporting local causes, and offering welcoming experiences for our members and community by delivering exceptional service.

Our Values:

Service: We lead through serving one another, our members, and community, with excellence.

Passion: We bring passion to what we do and strive for excellence.

Openness: We demonstrate integrity, openness, honesty, accountability, and courage.

Respect: We are welcome, inclusive, and respectful.

Teamwork: We work together to achieve unity and success through collaboration.

Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory background checks, we thank you for your understanding.

PARRA Group is committed to providing a safe, inclusive and respectful workplace.

Parramatta Leagues is an Equal Opportunity Employer