Customer Service Attendant - Dural Club

Parra Group; Sydney; Vor Ort; AUD 34.000 - 44.000; Teilzeit

Benefits dieser Stelle

Free onsite parking

Staff meals

Volunteer day

Eels tickets

Staff discounts

Training & development

Certificate III in Hospitality

Zusammenfassung

Parra Group is seeking Customer Service Attendants to work at Dural Club, NSW. The role covers Food & Beverage duties, gaming support, and customer engagement across a rotating roster including mornings, evenings, and weekends.

Applicants should have strong customer service, RSA/RCG, and hospitality experience. RSA/RCG are required and on-site work with free staff meals, parking, and benefits is offered.

Qualifikationen

• Strong customer service skills.
• RSA & RCG.
• Experience as food & beverage attendant, gaming attendant or barista is highly desirable.

Aufgaben

• Engage with customers to manage and recommend food and beverage orders.
• Handle cash and operate POS systems.
• Set up and reset function space for events; support bar, kitchen, and staff activities for F&B.

Kenntnisse

Customer service

Cash handling

POS systems

Barista skills

RSA

RCG

Team player

Jobbeschreibung

Job Description

Our General Manager for Dural Club is currently recruiting for Customer Service Attendants to the team working at our Dural Club location located at 662A Old Northern Rd, Dural NSW 2158.

Please note: Dural Club has very limited access to public transportation. Successful candidates will need to have a driver's license and a reliable vehicle or be prepared to utilise ride sharing in the absence of public transport.

We're seeking to fill:

• All-rounder casual positions with the ability to work within a roster that could include morning, afternoon, evening, and weekend requirements. The all-rounder position has the below core Food & Beverage and Gaming functions:

Food & Beverage role:

• Engaging with customers to manage and make recommendations regarding food and beverage orders.
• Cash handling and use of POS to manage orders.
• Barista, bar and functions (setup and reset of function space).

Gaming role:

• Bartending and delivering food offerings.
• Cash handling and assistance with payouts.
• Troubleshooting gaming machines and providing information regarding the venue and promotions.

About you:

• Strong customer service skills.
• Ability to work a rotating roster including: school holidays, public holiday, nights, and weekend work.
• Enjoys developing relationships with our members, guests, and fellow teammates.
• Exceptional grooming and presentation.
• Previous experience as a food & beverage attendant, gaming attendant or barista in a hospitality venue (highly desirable).
• RSA & RCG.

Why you should join PARRA Group!

• Free tickets to Parramatta Eels home games and discounted Eels merchandise.
• Free Onsite parking.
• Free Staff meals and soft drink.
• Paid Volunteer Day.
• A vibrant and healthy staff culture, built on and driven by our SPORT values - Service, Passion, Openness, Respect and Teamwork.
• Quarterly and annual rewards between $500 and $5,000.
• Fun - we work hard and play hard with regular staff social events.
• Access to over 300+ retailer discounts.
• Ongoing training & development and the opportunity to complete Certificate III in Hospitality.

We're for you. We're for community. We're for the Eels.

For nearly 70 years we've supported the Eels, our community, our members and our people. And we'll support you. Just like our humble beginnings, we'll give you a fair go and support your career development and growth - qualifications optional. Whether at our Dural, Dundas, or Parra location, you'll experience our fun, vibrant, flexible and empowering culture. And we're for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that's only the beginning. Fancy a free lunch? It's yours! We think you'll love it here. In fact, we think this might even be the highlight of your career - a place you won't want to leave. Come join us for you, for better, for the best.

Our Values:

Service

We are here for the benefit of our Members and our Community.

Passion

We are ambitious, strive for excellence and love what we do.

Openness

We demonstrate integrity and commitment through transparency and accountability.

Respect

We are welcoming, inclusive and respectful.

Teamwork

We are united, collaborative and succeed together.

Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.

PARA Group is an Equal Opportunity Employer.