Customer Service and Optical Assistant - Helensvale

Oscar Wylee; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Job summary

Oscar Wylee is seeking an Optical Assistant to join our team. You will engage customers, offer eyewear styling advice, and help exceed sales targets while delivering excellent patient care in a vibrant retail environment.

Join a supportive team, receive comprehensive training, and contribute to boosting our brand presence through friendly service, strong product knowledge, and a proactive, energetic store atmosphere.

Qualifications

• Background in fast-paced retail.
• Strong communication and listening skills.
• Positive, energetic attitude.
• Customer-centric service.
• Availability evenings and weekends.

Responsibilities

• Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.
• Expert Recommendations: Utilise your training to offer eyewear styling advice.
• Energise the Atmosphere: Bring a dynamic energy into the store, making every customer's visit an enjoyable and memorable one.
• Team Spirit: Consistently offer your support to fellow team members, contributing to a harmonious work environment.
• Boost Brand Presence: Take proactive steps to elevate the visibility and awareness of our brand.

Skills

Retail sales

Customer service

Communication

Team player

Flexibility

Job description

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About The Role

Join us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way.

• Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.
• Expert Recommendations: Utilise your training to offer eyewear styling advice.
• Energise the Atmosphere: Bring a dynamic energy into the store, making every customer's visit an enjoyable and memorable one.
• Team Spirit: Consistently offer your support to fellow team members, contributing to a harmonious work environment.
• Boost Brand Presence: Take proactive steps to elevate the visibility and awareness of our brand.

About The Person

This is a great opportunity for someone interested in obtaining healthcare experience in a familiar retail setting. Successful applicants will possess the following:

• Retail Acumen: Proven background in a fast-paced retail setting.
• Crystal-Clear Communication: Your communication is direct and easy to understand, complemented by outstanding listening skills.
• Driven and Upbeat: Your high level of motivation is infectious, and you bring a positive and friendly vibe wherever you are.
• People Savvy: You have the innate ability to connect with people, marked by approachability and empathy.
• Customer-Centric: You're passionate about delivering top-tier customer service in every interaction.
• Flexible Schedule: Your availability extends to late evenings and weekends.