Customer Service and Optical Assistant - Chermside

Oscar Wylee Pty Ltd.; Queensland; Híbrido; AUD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free pair of prescription glasses every six months

Family & Friends discounts twice a year

Supportive and energetic team

Training opportunities

Clear career trajectory

Descripción de la vacante

Oscar Wylee Pty in Queensland is seeking an Optical Assistant dedicated to delivering exceptional customer service and exceeding sales targets. You'll engage with customers to identify their eyewear needs, offer expert recommendations, and maintain a vibrant store atmosphere.

The ideal candidate has a strong retail background and excellent communication skills. Enjoy perks like free prescription glasses, team discounts, and the opportunity for career progression. Join a supportive team in a dynamic environment!

Formación

• Strong background in fast-paced retail settings.
• Excellent communication skills, direct and easy for customers to understand.
• Highly motivated and proactive, ready to ensure customer satisfaction.
• Approachable and empathetic manner.
• Flexible to work late evenings and weekends.

Responsabilidades

• Engage with customers to identify their eyewear needs.
• Provide expert recommendations and styling advice.
• Maintain a positive and energetic store presence.
• Support fellow team members in a harmonious work environment.

Conocimientos

Customer engagement

Strong communication skills

Proactivity

Teamwork

Flexibility for schedule

Descripción del empleo

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

• Actively engaging with customers to identify their eyewear needs and delivering top‑notch service, aiming to go above and beyond to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
• Offeringyour support to fellow team members and contributing to a harmoniousand supportive work environment.

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Westfield Chermside, a bustling entertainment spot which is easy to access. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Chermside store in Westfield has plenty of retail, entertainment and dining options. Stock up on groceries at Woolworths, update your wardrobe at Cotton On, or have a fun day out at Holey Moley!

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Apply Now

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.