Customer Service Administrator — Minto | Temp to Perm

HOKA Australia; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Full training provided

Immediate start

Job summary

Synergie is partnering with a well-established industrial business in Minto to recruit a Customer Service Administrator. This entry‑level role suits someone starting their career or with customer service, administration, or order processing experience, with full training provided and an immediate start.

You will handle inbound calls and emails, process orders, manage records, assist with stock and office supplies, and support internal sales.

Qualifications

• Customer service, administration, retail, internal sales or office experience.
• Confident communicating with a wide range of customers.
• Resilient and professional approach when dealing with challenging situations.
• Strong organisational and multitasking skills.
• Proficient with Microsoft Excel and computer systems.

Responsibilities

• Manage inbound phone calls and emails from customers.
• Process customer orders and provide quotations.
• Maintain accurate customer and sales records.
• Assist with stock control and inventory administration.
• Purchase office supplies and support general administration tasks.
• Support internal sales activities and customer enquiries.
• Update information using Excel and internal systems.

Skills

Customer service

Administration

Retail experience

Office experience

Internal sales

Communication skills

Tools

Excel

CRM systems

Job description

Synergie is partnering with a well-established industrial business in Minto to recruit a Customer Service Administrator. This entry‑level role suits someone starting their career or with customer service, administration, or order processing experience, with full training provided and an immediate start.

You will handle inbound calls and emails, process orders, manage records, assist with stock and office supplies, and support internal sales.