Seasonal Shoes Sales Assistant – Customer Experience

Retail - Shoes & Sox; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Permanent position after 6 months

Full training and ongoing support

Competitive salary up to $70,000 + Sup

Job summary

Synergie is seeking a Customer Service Administrator for a 6‑month temporary assignment with potential for permanent employment in Minto. The role is ideal for someone starting their career in customer service or with experience in administration, internal sales, or order processing.

Full training is provided to the right candidate. You will manage inbound calls and emails, process orders and quotations, maintain records, assist with stock control, and support internal sales activities.

Qualifications

• Experience in customer service and administration.
• Ability to multitask and manage competing priorities.
• Professional communication with customers and stakeholders.

Responsibilities

• Handle inbound phone calls and emails from customers.
• Process customer orders and provide quotations.
• Maintain accurate customer and sales records.
• Assist with stock control and inventory administration.
• Purchase office supplies and support general administration tasks.
• Support internal sales activities and customer enquiries.
• Update information using Excel and internal systems.
• Build relationships with customers and internal stakeholders.

Skills

Customer service

Administration

Multitasking

Tools

Excel

Job description

Customer Service Administrator – Synergie – Minto

At Synergie, we partner with businesses that value their people and are committed to creating supportive and rewarding workplaces. We're currently recruiting for a Customer Service Administrator on behalf of a well‑established industrial business located in Minto.

This is an excellent opportunity for a junior candidate looking to start their career, or someone with previous experience in customer service, administration, internal sales, or order processing. Full training will be provided for the right person.

• Minto location
• Up to $70,000 + Super
• 6‑month temporary assignment with a view to permanent employment
• Full training provided
• Immediate start available
• Supportive and friendly team environment
• Career development opportunities

What you will be required to do

• Manage inbound phone calls and emails from customers
• Process customer orders and provide quotations
• Maintain accurate customer and sales records
• Assist with stock control and inventory administration
• Purchase office supplies and support general administration tasks
• Support internal sales activities and customer enquiries
• Update information using Excel and internal systems
• Build strong relationships with customers and internal stakeholders

To be successful in the role you will

• Have customer service, administration, retail, internal sales or office experience
• Be confident communicating with a wide range of customers
• Have a resilient and professional approach when dealing with challenging situations
• Possess strong organisational and multitasking skills
• Be comfortable using Microsoft Excel and computer systems
• Have excellent attention to detail
• Experience within an industrial, manufacturing, building products, steel, construction or trade‑related environment will be highly regarded, but is not essential

What’s on offer for you

• Opportunity to secure a permanent position after 6 months
• Full training and ongoing support
• Exposure to all aspects of customer service and administration
• Established and growing business
• Positive team culture
• Competitive salary package of up to $70,000 + Super

About Synergie

Synergie is a global recruitment organisation with over 50 years of experience connecting talented people with employers across a range of industries. We pride ourselves on building strong relationships with both our clients and candidates, delivering recruitment solutions that create long‑term success.

We are proud to be an equal‑opportunity employer that seeks to recruit, develop and retain the most talented individuals from a variety of backgrounds. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.