Customer Service Administrator

All Stake Supply; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Training and development opportunities

Supportive team environment

Additional paid day off each year

Uniforms provided

Job summary

All Stake Supply, a proudly Australian family-owned business, seeks a Customer Service Administrator in Sydney. You will be a frontline contact for customers on-site and by phone, handling sales support, invoicing, and admin tasks in a busy team. The role combines service, sales support, and administration in a fast-paced environment.

We value organization, proactivity, and strong communication. Training and development opportunities, a supportive team, and extra paid day off are offered to help

Qualifications

• Experience in customer service, administration, or sales support.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinating and booking daily outbound freight.
• Processing customer sales, EFTPOS transactions, invoicing, and credit notes.
• Making proactive sales calls to existing account customers.
• Providing general office administration and website/order support.
• Assisting sales managers with quotes, invoicing, and customer enquiries.

Skills

Customer service

Administration

Sales support

Attention to detail

Communication skills

Time management

Independent worker

Tools

Microsoft Office

ERP systems

Databases

Job description

All Stake Supply is a proudly Australian, family-owned and operated business, celebrating 48 years of supplying the Landscaping, Construction, and Nursery industries.

We are known for our strong customer focus, reliable service, and commitment to long-term relationships. As we continue to grow, we are seeking a motivated Customer Service Administrator to join our team.

About the Role

This is a varied, hands-on role where you will be one of the first points of contact for customers—both onsite and over the phone.

You will combine customer service, sales support, and administration tasks in a fast-paced team environment. This role suits someone who is organised, proactive, and enjoys working with people.

Key Responsibilities

• Coordinating and booking daily outbound freight
• Processing customer sales, EFTPOS transactions, invoicing, and credit notes
• Making proactive sales calls to existing account customers
• Providing general office administration and website/order support
• Assisting sales managers with quotes, invoicing, and customer enquiries

About You

• Experience in customer service, administration, or sales support
• Strong attention to detail and accuracy
• Excellent communication skills (written and verbal)
• Intermediate to advanced Microsoft Office skills and confidence using databases/ERP systems
• Ability to work independently and take ownership of tasks
• Strong multitasking and time management skills
• Willingness to learn and become product knowledgeable
• Flexibility and adaptability in a changing environment

Why Join All Stake Supply?

You will be joining a supportive, experienced team where you can build your skills and grow your career.

We offer:

• Training and development opportunities
• Supportive team environment
• Additional paid day off each year
• Uniforms provided