Customer Service & Admin Officer (Mon-Fri, West Gosford)

Awx; Central Coast; On-site; AUD 45,000 - 62,000; Full time

Job summary

Awx in West Gosford is seeking an Administrator/Customer Service Officer to join our busy branch. This fast-paced role handles customer inquiries, data entry, order scheduling, and coordination with major distribution centres across Australia.

The ideal candidate will thrive under pressure, manage multiple priorities, and deliver high accuracy while providing excellent customer service. Monday to Friday, 7:00 AM to 3:30 PM, with a temp-to-perm pathway for the right candidate.

Qualifications

• Previous experience in a busy customer service, administration or order-processing environment.
• Exceptional data entry accuracy and attention to detail.
• Proven ability to manage high workloads and competing priorities.
• Strong computer literacy and confidence learning and using business systems.
• Excellent time management, organisational and prioritisation skills.
• Ability to work efficiently at pace without compromising accuracy.
• Strong communication skills and a professional, customer-focused approach.
• Ability to remain calm, focused and productive in a demanding environment.

Responsibilities

• Provide professional and efficient customer service.
• Process orders, data entry and general administration tasks accurately and efficiently.
• Manage competing priorities, urgent requests and frequent interruptions.
• Maintain accurate records and ensure information is processed correctly.
• Use business systems and computer applications confidently.
• Take ownership of tasks and follow through to completion.
• Identify and resolve issues proactively to support daily operations.
• Contribute to the overall efficiency and smooth running of the branch office.

Skills

Customer Service

Administration

Data entry

Job description

Awx in West Gosford is seeking an Administrator/Customer Service Officer to join our busy branch. This fast-paced role handles customer inquiries, data entry, order scheduling, and coordination with major distribution centres across Australia.

The ideal candidate will thrive under pressure, manage multiple priorities, and deliver high accuracy while providing excellent customer service. Monday to Friday, 7:00 AM to 3:30 PM, with a temp-to-perm pathway for the right candidate.