Customer Sales & Operations Coordinator — Flexible Hours + Perks

Pharmacare; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

On-site gym

Free coffee and smoothies

Product allowance

Parental leave

Private health

Job summary

PharmaCare is seeking a proactive Customer Sales & Operations Coordinator to join our Pharmacy Independent team in Warriewood, Sydney. You will manage pharmacy customers, engage with them to grow orders, and provide Perenso CRM support while coordinating sales and order activities.

The role requires strong customer engagement, systems comfort, and meticulous organisational skills. It is a full-time, in-office position with opportunities to support sales and customer service teams.

Qualifications

• Experience in customer sales, sales operations or customer service.
• Strong customer engagement and communication skills.
• High attention to detail with ability to manage multiple priorities.
• Proficiency in Outlook and Excel; comfortable with Perenso and JDE.

Responsibilities

• Manage and grow relationships with Pharmacy Independent customers, driving sales and orders.
• Provide admin and user support for the Perenso CRM and data accuracy.
• Coordinate specialised/ non-standard orders including promotions and backorders.
• Collaborate with Sales, Customer Service, Marketing and Finance to resolve enquiries.

Skills

Customer engagement

Communication

Organisation

Outlook

Excel

Perenso

JDE

Tools

Perenso

JDE

Job description

PharmaCare is seeking a proactive Customer Sales & Operations Coordinator to join our Pharmacy Independent team in Warriewood, Sydney. You will manage pharmacy customers, engage with them to grow orders, and provide Perenso CRM support while coordinating sales and order activities.

The role requires strong customer engagement, systems comfort, and meticulous organisational skills. It is a full-time, in-office position with opportunities to support sales and customer service teams.