Customer Relationship Manager - Area 3

Motion Asia Pacific; Geelong; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Phone and laptop provided

Bonus incentives

Career development opportunities

Wellbeing support

Job summary

Motion Industrial Solutions in Geelong seeks a high-performing Customer Relationship Manager to grow customer relationships and new business across western Victoria. This is a technical sales role with focus on the heavy manufacturing, petrochemical, agriculture and power generation markets.

You will develop account plans, manage relationships with Engineering Managers, Reliability Engineers and Procurement Specialists, and drive cross-selling of Motion's products and services.

Qualifications

• Proven experience in account management, business development or technical sales.
• Strong mathematical aptitude and technical interest or capability.
• Confident engaging with technical and operational stakeholders.
• Customer-focused with strong communication and commercial acumen.

Responsibilities

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists.
• Develop and deliver account plans to support retention and growth.
• Increase share of wallet through cross-selling and upselling across Motion's product and service offering.
• Identify and secure new business opportunities across western Victoria.
• Deliver technical solutions addressing customers' operational requirements.
• Achieve territory sales and budget targets.
• Collaborate with Manager Customer Relationships, Branch Managers and internal teams.
• Learn from an experienced colleague with 45 years of company and industry experience.

Skills

Account management

Business development

Technical sales

Communication

Travel

Job description

Motion Industrial Solutions is expanding its Geelong team and is seeking a high-performing Customer Relationship Manager (CRM) to grow customer relationships and new business across western Victoria. This is a technical sales role with a strong focus on delivering value to customers across heavy manufacturing, petrochemical, agriculture and power generation markets. Ideally, you will be based in Geelong or west of Geelong.

About the Role

As the face of Motion for your customers, you will:

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists
• Develop and deliver account plans that support customer retention and growth
• Increase share of wallet through cross-selling and up-selling across Motion's product and service offering
• Identify and secure new business opportunities across western Victoria
• Deliver technical solutions to address customers' operational requirements
• Achieve territory sales and budget targets
• Work closely with your Manager Customer Relationships, Branch Managers and internal teams
• Learn from an experienced colleague with 45 years of company and industry experience

This role involves regular customer visits and travel. You must be willing to travel, including potential overnight stays of one to two days-or more-per month.

What You Bring

• Proven experience in account management, business development or technical sales
• Strong mathematical aptitude and technical interest or capability
• Confidence engaging with technical and operational customer stakeholders
• A customer-focused approach, strong communication skills and commercial acumen
• A current driver's licence and willingness to travel

Highly Advantageous

• Experience with bearings and/or power transmission products
• Ability to read and interpret technical engineering drawings
• Experience selling into heavy manufacturing, petrochemical, agriculture or power generation industries

What We Offer

• Market-aligned remuneration, bonus incentives and annual salary reviews
• Company vehicle, iPhone and laptop
• Career development opportunities, including training, webinars and courses
• Recognition programs, supplied uniforms, parental leave top-up allowance and wellbeing support
• One Good to Give Leave Day each calendar year, in addition to normal leave entitlements, to support volunteering activities

About Motion

We provide high quality hardware including, bearings, power transmission, Fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 100 plus Branches around Australia. With 1700 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.