Customer Relationship Manager - Area 3

GPC Asia Pacific; Geelong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Remuneration with bonus incentives

Company vehicle, iPhone and laptop

Career development opportunities

Wellbeing support and leave program

Volunteer leave

Job summary

Motion Industrial Solutions in Geelong is seeking a high-performing Customer Relationship Manager to grow key accounts and win new business across heavy manufacturing, petrochemical, agriculture and power generation sectors.

You will build trusted relationships with Engineering Managers and Procurement Specialists, develop account plans, and deliver technical solutions while achieving territory targets. Travel is required.

Qualifications

• Experience in account management, business development or technical sales.
• Strong mathematical aptitude and technical interest or capability.
• Confidence engaging with technical/operational customer stakeholders.
• Customer-focused approach with strong communication and commercial acumen.
• Holding a current driver’s licence and willingness to travel.

Responsibilities

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists.
• Develop and deliver account plans to support retention and growth.
• Increase share of wallet through cross-selling and up-selling across Motion’s product and service offering.
• Identify and secure new business opportunities across western Victoria.
• Deliver technical solutions addressing customer operational requirements.
• Achieve territory sales and budget targets.
• Collaborate with Manager Customer Relationships, Branch Managers and internal teams.
• Learn from an experienced colleague with 45 years of company and industry knowledge.

Skills

Account management

Business development

Technical sales

Customer relationships

Communication skills

Travel readiness

Job description

Are you a relationship-driven, technically minded sales professional who enjoys growing customer accounts and delivering practical solutions?

• Market-aligned remuneration + bonus incentives + annual salary reviews
• Tool of trade provided: company vehicle, iPhone and laptop
• Grow your career while learning alongside an experienced team member with 45 years’ industry knowledge

Motion Industrial Solutions is expanding its Geelong team and is seeking a high-performing Customer Relationship Manager (CRM) to grow customer relationships and new business across western Victoria.

This is a technical sales role with a strong focus on delivering value to customers across heavy manufacturing, petrochemical, agriculture and power generation markets. Ideally, you will be based in Geelong or west of Geelong.

About the Role

As the face of Motion for your customers, you will:

• Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists
• Develop and deliver account plans that support customer retention and growth
• Increase share of wallet through cross-selling and up-selling across Motion’s product and service offering
• Identify and secure new business opportunities across western Victoria
• Deliver technical solutions to address customers’ operational requirements
• Achieve territory sales and budget targets
• Work closely with your Manager Customer Relationships, Branch Managers and internal teams
• Learn from an experienced colleague with 45 years of company and industry experience

This role involves regular customer visits and travel. You must be willing to travel, including potential overnight stays of one to two days—or more—per month.

What You Bring

• Proven experience in account management, business development or technical sales
• Strong mathematical aptitude and technical interest or capability
• Confidence engaging with technical and operational customer stakeholders
• A customer-focused approach, strong communication skills and commercial acumen
• A current driver’s licence and willingness to travel

Highly Advantageous

• Experience with bearings and/or power transmission products
• Ability to read and interpret technical engineering drawings
• Experience selling into heavy manufacturing, petrochemical, agriculture or power generation industries

What We Offer

• Market-aligned remuneration, bonus incentives and annual salary reviews
• Company vehicle, iPhone and laptop
• Career development opportunities, including training, webinars and courses
• Recognition programs, supplied uniforms, parental leave top-up allowance and wellbeing support
• One Good to Give Leave Day each calendar year, in addition to normal leave entitlements, to support volunteering activities

About Motion

We provide high quality hardware including, bearings, power transmission, Fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 100 plus Branches around Australia.

With 1700 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.