Customer Relationship Manager

Motion Asia Pacific; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

iPhone

Laptop

Annual salary reviews

Career progression

Training & webinars

Wellbeing programs

Volunteer leave day

Retail discounts

Bonus incentives

Uniforms

Job summary

Motion Fluid Power Solutions seeks a commercially driven Customer Relationship Manager to join our external sales team in Kemps Creek. You will build strong partnerships, understand operational needs, and drive sales and margin growth across your territory.

This field-based role requires proactive identification of opportunities, strengthening customer retention, and increasing share of wallet across Agriculture, Mining, Oil & Gas, Food & Beverage, Waste, and OEM sectors.

Qualifications

• Experience managing key accounts with retention and growth.
• Ability to develop and execute account strategies.
• Experience in contract negotiations, renewals, and upsell initiatives.

Responsibilities

• Own and drive sales and margin performance for your territory.
• Develop and execute tailored account plans aligned to customer objectives.
• Achieve revenue targets through retention and increased share of wallet.
• Monitor performance against budgets and forecasts, taking corrective action where required.
• Build and maintain long-term relationships with key decision-makers.
• Identify cross-sell and up-sell opportunities across Motion’s full product and service offering.
• Deliver compelling value propositions that position Motion as a trusted partner.
• Partner with sales, product, service, and operations teams to deliver integrated solutions.

Skills

Key accounts management

Account planning

Negotiations

Market analysis

Stakeholder influence

Travel readiness

Education

Business or sales qualifications

Job description

Drive strategic growth, build long term sustainable business within your area with a market leader in fluid power solutions.

• Market aligned remuneration + bonuses + annual salary reviews
• Tool of trade provided | Company car + iPhone + laptop
• Manage key accounts, grow territory sales and build lasting customer partnerships

About Us

Motion Fluid Power Solutions is a trusted leader in providing hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We service a diverse range of industries, including mining, waste management, transport, oil & gas, manufacturing, construction, and agriculture.

We specialise in delivering high-quality fluid power products and customized solutions that help our customers enhance efficiency and reliability in their operations.

About The Role

We are seeking a commercially driven Customer Relationship Manager to join our external sales team in Kemps Creek. As the face of Motion for fluid power products, you will build strong partnerships, understand operational needs, and drive sales and margin growth across your territory.

This is a field-based role where you will proactively identify opportunities, strengthen customer retention, and increase share of wallet across industries including Agriculture / Irrigation, Mining, Oil & Gas, Food & Beverage, Waste, and OEM.

What Your Day-to-Day Will Look Like

• Own and drive sales and margin performance for your territory
• Develop and execute tailored account plans aligned to customer objectives
• Achieve revenue targets through retention and increased share of wallet
• Monitor performance against budgets and forecasts, taking corrective action where required
• Build and maintain long-term relationships with key decision-makers
• Identify cross-sell and up-sell opportunities across Motion’s full product and service offering
• Deliver compelling value propositions that position Motion as a trusted partner
• Partner with sales, product, service, and operations teams to deliver integrated solutions

About You

You are a commercially astute relationship builder with experience managing key accounts and delivering measurable revenue growth.

• Experience managing key accounts with a focus on retention and growth
• Strong capability in developing and executing account strategies
• Experience in contract negotiations, renewals, and upsell initiatives
• The ability to analyse market trends and adapt strategies accordingly
• Excellent communication skills and the confidence to influence senior stakeholders
• Willingness to travel approximately 1–2 weeks per month
• Formal business or sales qualifications are advantageous but not essential.

What We Offer You

• Tool of Trade provided: Company vehicle + iPhone + laptop.
• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion network with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion Australia is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.