Customer Relationship Manager

Motion; Australia; Hybrid; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Company vehicle + iPhone + laptop

Bonuses and salary reviews

Tool of Trade provided

Job summary

Motion Fluid Power Solutions is seeking a Customer Relationship Manager to drive sales and margin growth in Victoria. You will own how key accounts are managed and how territory plans are executed to secure sustainable revenue and partnerships.

Based in Sunshine West, you’ll work hybrid, partner with sales, product, service, and operations teams, and travel roughly 1–2 weeks per month to strengthen regional relationships and cross-sell Motion’s full range of fluid power products and services.

Qualifications

• Experience managing key accounts with retention and growth
• Strong ability to develop and execute account strategies
• Experience in contract negotiations, renewals and upsell initiatives
• Ability to analyse market trends and adapt strategies
• Excellent communication skills to influence senior stakeholders
• Willingness to travel approximately 1–2 weeks per month

Responsibilities

• Own and drive sales and margin performance for your territory
• Develop and execute tailored account plans aligned to customer objectives
• Achieve revenue targets through retention and increased share of wallet
• Monitor performance against budgets and forecasts, taking corrective action
• Build and maintain long-term relationships with key decision-makers
• Identify cross-sell and up-sell opportunities across Motion’s full product and service offering
• Deliver compelling value propositions that position Motion as a trusted partner
• Partner with sales, product, service, and operations teams to deliver integrated solutions

Skills

Key account management

Account strategy development

Contract negotiations

Upsell & cross-sell

Market trend analysis

Excellent communication

Travel willingness

Job description

## Customer Relationship ManagerApply: Hybrid: Sunshine West, Victoria, Australia: Full time: Posted Today: R26\\_0000031528Drive strategic growth, build long term sustainable business within your areawith a market leader in fluid power solutions. * Market aligned remuneration + bonuses + annual salary reviews* Tool of trade provided | Company car + iPhone + laptop* Manage key accounts, grow territory sales and build lasting customer partnerships Motion Fluid Power Solutions is a trusted supplier of hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We partner with customers across mining, waste management, transport, oil and gas, manufacturing, construction and agriculture. We deliver quality fluid power products and tailored solutions that help our customers improve efficiency, reliability and performance. **Why this opportunity!**As the face of Motion’s fluid power offering in your territory, you will build trusted customer partnerships, identify growth opportunities, and deliver sustainable sales and margin growth. At Motion, you’ll represent a trusted, established business, work with a diverse customer base, and make a meaningful impact on regional growth. You’ll be supported by a collaborative team, market-aligned remuneration, career development opportunities, and comprehensive health and wellbeing benefits. **If you are based in Bendigo, Shepparton, Ballarat, Mildura/Swan Hill, or Albury/Wodonga** and are ready to build meaningful customer partnerships while advancing your sales career, apply now.**What Your Day-to-Day Will Look Like:** * Own and drive sales and margin performance for your territory* Develop and execute tailored account plans aligned to customer objectives* Achieve revenue targets through retention and increased share of wallet* Monitor performance against budgets and forecasts, taking corrective action where required* Build and maintain long-term relationships with key decisionmakers* Identify cross-sell and up-sell opportunities across Motion’s full product and service offering* Deliver compelling value propositions that position Motion as a trusted partner* Partner with sales, product, service, and operations teams to deliver integrated solutions**About you:**You are a commercially astute relationship builder with experience managing key accounts and delivering measurable revenue growth. * **Experience** managing key accounts with a focus on retention and growth* **Strong capability** in developing and executing account strategies* **Experience i**n contract negotiations, renewals, and upsell initiatives* **The ability to** analyse market trends and adapt strategies accordingly* **Excellent communication skills** and the confidence to influence senior stakeholders* **Willingness to travel** approximately 1–2 weeks per month* Formal business or sales qualifications are advantageous but not essential.**What We Offer You:**We offer more than just a job — we offer a long-term career. * **Tool of Trade provided:** Company vehicle + iPhone + laptop.* **Market aligned remuneration with annual salary reviews:** Your salary grows with your skills and performance.* **Career progression:** Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses**.*** **Comprehensive benefits:** Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.* **Health and wellbeing:** Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.* **Give back to your community**: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.* **Recognition that matters:** Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.**About Motion** Motion Australia is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual. We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders. We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people. So, if you are interested in joining our group don’t wait, apply now and let us help you **empower** your career with us! ***MOTION is an equal opportunity employer*** **You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.** ***If this sounds like the opportunity for you, click \"Apply for this job\" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted***