Customer & Operations Specialist - Casual

Avis Budget Group, Inc.; Mount Isa City; On-site; AUD 58,000 - 77,000; Part time

Benefits offered by this job

Wellbeing program

Life insurance

Discounted health cover & superannuun?

Job summary

Avis Budget Group is hiring a Customer & Operations Specialist (Casual) at Mount Isa Airport, Qld. You will greet customers at the rental counter, process bookings, and respond to inquiries while maintaining vehicle care standards.

This entry-level role includes full training, a rotating roster (including weekends and holidays), and access to staff discounts, wellbeing programs, and career growth opportunities within a global company.

Qualifications

• Full and valid Australian driver’s licence.
• Availability to work a rotating roster (including weekends, evenings and public holidays).
• Experience in customer service, retail, hospitality, or sales is a plus.
• Ability to work in a fast-paced environment while delivering exceptional service.
• Comfortable using computer systems to manage bookings and rental information.

Responsibilities

• Interact with customers face to face, promoting the Avis Budget Group brand.
• Completing rental transactions, contracts and bookings.
• Cleaning the interior and exterior of vehicles according to company standards.
• Inspecting vehicles for any damages that occurred during previous rentals.

Skills

Customer service

Retail

Hospitality

Sales

Computer systems

Attention to detail

Fast-paced environment

Job description

Customer & Operations Specialist - Casual

Start Your Career Journey at Mount Isa Airport with Avis Budget Group!

Dreaming of a role where every day brings something new?

Join us at Mount Isa Airport, Australia's gateway to the world, and become part of a team that helps travellers create unforgettable experiences.

If you thrive in a fast-paced, dynamic environment and love the buzz of international travel, this is your chance to be at the heart of it all.

Your next adventure starts here. Ready to take our operations to new heights?

Mount Isa Airport, Qld Location

Casual Role 3-4 days per week

$48.95ph + Loadings + Performance Bonuses

Supportive, Friendly, and Inclusive Culture

Entry-Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About the Role

In this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you’ll do

Interact with our customers face to face, promoting the Avis Budget Group brand

Completing rental transactions, contracts and bookings

Cleaning the interior and exterior of our vehicles according to company standards

Inspecting vehicles for any damages that occurred during the previous rentals

What We’re Looking For:

full and valid Australian driver’s licence

Availability to work arotating roster(including weekends, evenings, and public holidays)

Experience incustomer service, retail, hospitality, or salesis a plus

Ability to work in afast-paced environmentwhile delivering exceptional service

Comfortable usingcomputer systemsto manage bookings and rental information

Strong attention to detail and ability to follow procedures

$48.95ph + loadings + performance bonuses

Wellbeing programincluding life insurance, discounted health cover & superannuation options

Access to discounts on retail, fitness, cinema, and more

Employee discountson car rentals across Avis Budget Group

24/7 Mental Health Supportvia Employee Assistance Program (EAP)

Comprehensive trainingto help you succeed and grow

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.