Customer-Focused Administrative & Operations Support

O'Brien Glass Industries Limited; Newcastle-Maitland; On-site; AUD 55,000 - 70,000; Full time

Job summary

O'Brien Electrical Lake Macquarie is seeking an Administrative Assistant to support office operations and deliver a great customer experience. The role involves front-desk duties, data entry, invoicing support, and coordinating with project teams.

You will work with directors and site staff, manage paperwork, schedules, and supplier communications, and help keep stock and records accurate.

This is a full-time, Monday–Friday position within a cooperative, hands-on team.

Qualifications

• Experience in office administration and customer contact.
• Ability to work independently and in a team.
• Strong organisational and communication skills.
• Familiarity with MS Office and cloud tools.

Responsibilities

• Answer front-desk calls and greet visitors in a professional manner.
• Handle data entry, filing, and basic invoicing support.
• Coordinate with directors, site staff and suppliers.
• Maintain CRM and records; process work orders and quotes.
• Assist with purchases, stock control and accounts payable/receivable.

Skills

Phone etiquette

Communication

Organisational skills

Customer service

Attention to detail

Multitasking

Team player

Initiative

Tech proficient

Office software

Tools

Microsoft Office

Google Apps

Simpro

Xero

Job description

O'Brien Electrical Lake Macquarie is seeking an Administrative Assistant to support office operations and deliver a great customer experience. The role involves front-desk duties, data entry, invoicing support, and coordinating with project teams.

You will work with directors and site staff, manage paperwork, schedules, and supplier communications, and help keep stock and records accurate.

This is a full-time, Monday–Friday position within a cooperative, hands-on team.