Customer-First Showroom & Admin Coordinator

RNI Imports pty ltd; City of Brisbane; On-site; AUD 50,000 - 60,000; Full time

Job summary

RNI Imports (Cafe Solutions) is seeking a friendly on-site Front Desk Administrator to join our Brendale team. You will greet visitors, handle inquiries, and support showroom operations while ensuring smooth order processing and customer interactions.

In this role you will manage calls, emails and live chat with a professional demeanor, assist with data entry, and collaborate with the operations team to maintain efficient admin workflow.

Qualifications

• Customer‑focused and professional when greeting guests in person or on calls.
• Organised multitasker with attention to detail and ability to learn new systems.
• Strong verbal and written communication across channels (phone, email, live chat).

Responsibilities

• Front Desk & Showroom: greet visiting customers and walk-ins with exceptional service and direction.
• Order Processing: process online orders, input data accurately, and facilitate customer collections/pickups.
• Communications: manage incoming phone calls, email inquiries, and live website chat promptly and professionally.
• Operational Support: work closely with the operations team and assist with general administrative duties.

Skills

Front desk

Customer service

Data entry

Order processing

Phone etiquette

Email handling

Job description

RNI Imports (Cafe Solutions) is seeking a friendly on-site Front Desk Administrator to join our Brendale team. You will greet visitors, handle inquiries, and support showroom operations while ensuring smooth order processing and customer interactions.

In this role you will manage calls, emails and live chat with a professional demeanor, assist with data entry, and collaborate with the operations team to maintain efficient admin workflow.