Customer Field Technician I Warburton

PERSOL|Programmed; Warburton; Presencial; AUD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vehicle

Fuel card

Tools provided

Uniform

Descripción de la vacante

nbn is seeking a Customer Field Technician in Warburton, VIC. You’ll be trained in-house and receive a full-time salary from day one, with ongoing support and tools provided. Apprentices are welcome; no prior telecommunications experience is required.

In this hands-on role you’ll install, repair and maintain customer connections across technologies, while prioritising safety and customer satisfaction. A current, clean Driver’s Licence is essential, with a 7am–7pm shift and flexible arrangements.

Formación

• Hands-on mindset and problem-solving ability.
• Clear communication with customers in-home and on-site.
• Commitment to safety and following procedures.

Responsabilidades

• Install copper or fibre cabling and customer equipment.
• Set up and configure equipment at customer premises.
• Find and fix faults, provide ongoing customer support.

Conocimientos

Hands-on

Customer communication

Safety awareness

Current Driver's Licence

Descripción del empleo

Earn a full-time salary whilst you are trained

Vehicle, Fuel card, Tools, Uniform - all covered

Calling all Tradies and Apprentices!

Are you a tradesperson, trade assistant or field-based worker based in the Warburton area and ready for the next step in your career? You might come from telecommunications, electrical, construction, plumbing, civil works, general labouring or a similar industry. Apprentices are welcome too! nbn would love to support you as you grow into a Customer Field Technician in our internal workforce. We value the skills you already have and will help you build the ones you need.

Join us in shaping Australia's digital future. In this hands-on, customer-focused role, you'll help connect homes and communities.

A bit about your role

As a Customer Field Technician, you'll work independently across different nbn technologies. Your work will include installations, repairs and maintenance, and supporting customers in their homes or businesses. On a typical day you might install copper or fibre cabling, set up customer equipment, find and fix faults, and keep customers supported and informed throughout.

Working hours are between 7am and 7pm , with flexibility based on business needs. You'll receive full training, all required tools and ongoing support so you feel confident and set up for success.

Safety is a fundamental part of this role. Whether you're handling equipment, working in customers' premises or completing technical tasks, you'll be expected to always apply safe work practices and follow nbn's safety procedures.

A bit about you

Previous experience in telecommunications isn't needed. We'll teach you everything you need to know. What matters most is that you enjoy hands-on work, like solving problems and feel comfortable speaking with customers.

You might come from a trade, a hands-on technical job or a customer-focused trade role. Experience in plumbing, carpentry, electrical work, labouring, construction, mechanical work or manufacturing is highly valued.

You'll do well in this role if you enjoy working independently, managing your workload and taking pride in quality work. A strong commitment to safety, clear communication skills and a current, clean Driver's Licence are essential.

Life at nbn

To be part of nbn is to be part of something bigger. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere.

A more inclusive working world

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel heard, valued and respected. We encourage applications from people of all ages, nationalities, abilities and cultures. We have a Reconciliation Action Plan and an Accessibility & Inclusion Plan, and we offer 18 weeks of paid parental leave. We're also a Pride in Diversity Platinum Employer, have active employee-led diversity pillars and are recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

If you think this role might be for you, we want to hear from you. Please apply with your resume only. We do not require a cover letter or any selection criteria to be addressed.

The preferred candidate will need to complete a Criminal History Check and a Pre-Employment Medical Assessment. These check their ability to perform the genuine occupational requirements of the position.

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

The honest preview

The good

• The company gives you a vehicle, fuel card, tools and a uniform, so you don't have to buy or provide your own.
• You get paid a full-time salary while you're being trained, not just once you're qualified.

What surprises people

• You don't need any telecommunications experience to apply - they train you from scratch.
• Before you can start, you'll need to pass a criminal history check and a medical assessment.

Industry averages for a qualified Telecommunications Technician, across all employers — not this employer's offer, and after you finish the apprenticeship, not during.