Customer Field Technician I Bathurst

PERSOL|Programmed; Bathurst; Presencial; AUD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vehicle covered

Fuel card provided

Tools provided

Uniform provided

Descripción de la vacante

nbn is hiring a Customer Field Technician in the Bathurst region. You’ll work independently across nbn technologies, completing installations, repairs and maintenance in homes and small businesses. No prior telecommunications experience needed as full training is provided.

You’ll install copper or fibre cabling, set up customer equipment, identify faults and keep customers informed. Working hours are 7am–7pm with some flexibility; a current driver’s license and safe work practices are essential.

Formación

• Full working rights in Australia.
• Current, clean driver’s license is essential.
• Safety-conscious with ability to follow procedures.

Responsabilidades

• Install copper or fibre cabling and set up customer equipment.
• Complete installations, repairs and maintenance across technologies.
• Provide excellent customer service in homes or small businesses.
• Identify faults and keep customers informed throughout the process.

Conocimientos

Customer service

Hands-on

Problem solving

Strong communication

Driver's license

Descripción del empleo

Earn a full-time salary whilst you are trained

Vehicle, Fuel card, Tools, Uniform - all covered

Calling all Tradies and Apprentices!

Are you a tradesperson, trade assistant, or field-based worker, based in Bathurst , looking to take the next step in your career? Whether your background is in telecommunications, electrical, construction, plumbing, civil works, general labouring or similar industries – including apprentices!

If this sounds like you, nbn would love to support you as you grow into a Customer Field Technician within our internal workforce. We value the skills you already have and will help you build the ones you need. In this hands‑on, customer‑focused role, you'll help connect homes and communities.

A bit about your role

As a Customer Field Technician, you'll work independently across different nbn technologies, completing installations, repairs and maintenance, and supporting customers in their homes or businesses.

Your day might involve installing copper or fibre cabling, setting up customer equipment, identifying and fixing faults, and keeping customers supported and informed throughout the process.

Working hours are between 7am and 7pm , with flexibility based on business needs. You'll receive full training, all required tools and ongoing support.

Safety is a fundamental part of this role. Whether you're handling equipment, working in customers' premises or completing technical tasks, you'll be expected to consistently apply safe work practices and follow nbn's safety procedures.

A bit about you

Previous experience in telecommunications isn't needed – we'll teach you everything you need to know. What matters most is that you enjoy hands‑on work, like solving problems and feel comfortable speaking with customers.

You might come from a trade, a hands‑on technical job or a customer‑focused trade role. Experience in plumbing, carpentry, electrical work, labouring, construction, mechanical work or manufacturing is highly valued.

You'll do well if you enjoy working independently, managing your workload and taking pride in quality work. A strong commitment to safety, clear communication skills and a current, clean Driver's Licence are essential.

Life at nbn

To be part of nbn is to be part of something bigger. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere.

A more inclusive working world

nbn is committed to an inclusive, flexible and supportive workplace and encourages applications from people of all ages, nationalities, abilities and cultures. We have a Reconciliation Action Plan and an Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, have active employee‑led diversity pillars, and are recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Field Base Location

Dubbo

The honest preview

The good

• You get paid a full-time salary while you are being trained.
• nbn covers the vehicle, fuel card, tools and uniform, so you don't buy them yourself.

The hard parts

• Your working hours can fall anywhere between 7am and 7pm, and they can change depending on what the business needs.

What surprises people

• You have to pass a criminal history check and a medical assessment before you can be hired.

Industry averages for a qualified Telecommunications Technician, across all employers — not this employer’s offer, and after you finish the apprenticeship, not during.