Customer Experience Specialist — Government Entitlements Brisbane

Concentrix Services Pty Ltd; Brisbane; On-site; AUD 55,000 - 62,000; Full time

Benefits offered by this job

Free barista-style coffee

Fruit baskets weekly

Chill-out spaces

Paid training

Job summary

Concentrix Services Pty Ltd in Brisbane is seeking a Customer Service Specialist to join our team on a Full‑Time or Part‑Time basis. You will assist vulnerable Australians to access Government entitlements and deliver outstanding customer experiences daily.

Role features include an hourly rate of AU$29.89 plus 12% super, monthly incentives up to AU$480, paid training, and a 7‑week onboarding program. Shifts run 7am–7pm, Mon to Fri with Saturday availability required.

Qualifications

• No call centre experience required.
• Australian Citizenship and 18+ years old.
• Excellent verbal and written communication skills.

Skills

Customer service

Communication skills

Computer literacy

Target driven

Job description

Concentrix Services Pty Ltd in Brisbane is seeking a Customer Service Specialist to join our team on a Full‑Time or Part‑Time basis. You will assist vulnerable Australians to access Government entitlements and deliver outstanding customer experiences daily.

Role features include an hourly rate of AU$29.89 plus 12% super, monthly incentives up to AU$480, paid training, and a 7‑week onboarding program. Shifts run 7am–7pm, Mon to Fri with Saturday availability required.