Customer Experience & Security Champion

SKYCITY Adelaide Pty Ltd; Adelaide; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Free employee meals

Subsidised car parking

Public transport tickets

Discounts across SkyCity venues

Health insurance discounts

flu vaccinations

Employee Assistance Program (EAP)

Job summary

SKYCITY Adelaide Pty Ltd is seeking a Customer Experience & Security Officer to be the friendly face for employees, customers and visitors in Adelaide. You’ll blend top-notch customer service with professional security presence, ensuring safety and a welcoming atmosphere across shifts.

Evenings and weekends are key; prior security or customer service experience is a bonus, and training will be provided. Join a dynamic team at SkyCity Adelaide venues.

Qualifications

• Strong customer service skills and a friendly, approachable manner.
• Ability to stay calm and act quickly in high-pressure situations.
• Willingness to learn security procedures and company policies.

Responsibilities

• Greet employees, customers and visitors and provide a welcoming experience.
• Deliver security services and monitoring to safeguard people and assets.
• Assist with operations to keep the venue safe and enjoyable for guests.

Skills

Customer service

Security awareness

Calm under pressure

Team player

Availability evenings

Job description

SKYCITY Adelaide Pty Ltd is seeking a Customer Experience & Security Officer to be the friendly face for employees, customers and visitors in Adelaide. You’ll blend top-notch customer service with professional security presence, ensuring safety and a welcoming atmosphere across shifts.

Evenings and weekends are key; prior security or customer service experience is a bonus, and training will be provided. Join a dynamic team at SkyCity Adelaide venues.