Customer Compliance Analyst (12-month contract)

SkyCity; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free meals for employees

Subsidised parking & transit tickets

Discounts across SkyCity venues

Health insurance & vaccinations

Employee rewards & recognition

Career development opportunities

EAP access

Job summary

SkyCity Adelaide is seeking Customer Compliance Analysts to join our Financial Crime team on a 12-month contract. You will perform customer screenings and adverse media checks to support AML/CTF compliance and regulatory processes.

This role collaborates with Gaming, Security, Host Responsibility and VIP Services, preparing compliance documentation and reports with precision in a fast-paced entertainment environment.

Qualifications

• Solid understanding of compliance and AML/CTF requirements.
• Strong Excel capability and experience with CRM systems.
• Excellent organizational skills and attention to detail.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Perform customer screenings and adverse media checks.
• Support AML/CTF regulatory processes and reporting.
• Liaise with stakeholders across Gaming, Security, Host Responsibility and VIP Services.
• Prepare compliance documentation and reports.

Skills

Attention to detail

Excel proficiency

AML/CTF knowledge

CRM systems experience

Tools

Excel

CRM software

Job description

Customer Compliance Analyst (12-month contract)

SkyCity Adelaide is looking for Customer Compliance Analysts to join our Financial Crime team.

About the Opportunity

As a Customer Compliance Analyst at SkyCity Adelaide, you’ll play a key role in ensuring the accurate and compliant execution of customer‑related regulatory processes. Your work will support the wider Financial Crime and AML teams through customer screenings, adverse media checks, stakeholder liaison and the preparation of compliance documentation and reports. You’ll collaborate with a broad range of internal departments from Gaming and Security to Host Responsibility and VIP Services while helping strengthen SkyCity’s compliance framework. This is an opportunity to contribute to a critical risk‑management function within a dynamic entertainment environment, where your attention to detail and analytical mindset will make a meaningful impact.

About You

You’re someone who thrives on precision, structure and responsibility. With a solid understanding of compliance and relevant legislation, including AML/CTF requirements, you’re confident navigating complex data, conducting detailed screenings and interpreting information with accuracy. You bring strong organisational skills, advanced Excel capability and experience working with CRM systems. You communicate clearly, work reliably under pressure and adapt well to the fast pace environment. You’re comfortable engaging with people from diverse cultures, maintaining confidentiality, and upholding high standards of integrity in every interaction.

What's in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.