Customer Experience and Security Officer - (Customer Service Officer)

SKYCITY Adelaide Pty Ltd; Adelaide; Vor Ort; AUD 34.000 - 44.000; Vollzeit

Benefits dieser Stelle

Free employee meals

Subsidised car parking

Public transport tickets

Discounts across SkyCity venues

Health insurance discounts

flu vaccinations

Employee Assistance Program (EAP)

Zusammenfassung

SKYCITY Adelaide Pty Ltd is seeking a Customer Experience & Security Officer to be the friendly face for employees, customers and visitors in Adelaide. You’ll blend top-notch customer service with professional security presence, ensuring safety and a welcoming atmosphere across shifts.

Evenings and weekends are key; prior security or customer service experience is a bonus, and training will be provided. Join a dynamic team at SkyCity Adelaide venues.

Qualifikationen

• Strong customer service skills and a friendly, approachable manner.
• Ability to stay calm and act quickly in high-pressure situations.
• Willingness to learn security procedures and company policies.

Aufgaben

• Greet employees, customers and visitors and provide a welcoming experience.
• Deliver security services and monitoring to safeguard people and assets.
• Assist with operations to keep the venue safe and enjoyable for guests.

Kenntnisse

Customer service

Security awareness

Calm under pressure

Team player

Availability evenings

Jobbeschreibung

Join Our Team as a Customer Experience & Security Officer – The Face of Security and Service Excellence in Adelaide!

Are you a people person with a knack for staying cool under pressure? Do you love the idea of making a real impact on the safety and security of others while delivering top notch customer service? If so, we’ve got the perfect role for you!

About The Opportunity

As the Customer Experience & Security Officer, you’ll be the friendly face and first point of contact for employees, customers, and visitors, ensuring every interaction is seamless and welcoming. You’ll bring a fun and approachable vibe while delivering top notch security services and maintaining a professional presence. With a keen eye for detail and a caring attitude, you’ll help safeguard our people, customers, and assets. Teaming up with new Management and a supportive Security Team, you’ll work collaboratively to keep operations smooth, secure, and even enjoyable for everyone around you!

About You

We’re on the hunt for someone who genuinely loves helping people and delivering amazing customer service - all while keeping things fun and friendly! You’ve got sharp instincts, a great eye for detail, and a knack for staying one step ahead. Even in the busiest or most high pressure situations, you bring a calm vibe that puts everyone at ease. With a strong work ethic and a team player attitude, you’re the kind of person who lifts others up and gets the job done with a smile. Evenings, weekends, and game days are when our atmosphere comes alive. Your availability during these key times helps us deliver the warm, personalised service.

While prior experience in security or customer service is a bonus, it’s not essential - we’re more than happy to provide training to the right candidate!

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including:

• Be part of a supportive, dynamic team where every day brings something new.
• The satisfaction of knowing your work makes a real difference to the people of Adelaide.
• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)

Applications close Thursday 22nd of October at 5pm.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.