Customer Experience Advisor – Banking (Tumut)

NAB; Tumut; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Banking discounts

Leave benefits

Employee discounts

Job summary

NAB’s Tumut branch is seeking a Branch Customer Advisor to provide a welcoming, customer-focused experience and tailor banking solutions for each customer. You’ll be at the heart of daily interactions, guiding customers through accounts, lending and transactions with care and accuracy.

Join NAB for structured development, flexible shift patterns, and access to discounts and a broad benefits package while contributing to a community-centric bank across Australia and New Zealand.

Qualifications

• No banking experience required - Full training provided
• Customer centric thinking with attention to detail
• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers

Responsibilities

• Be the first point of contact for customers at the Tumut branch
• Identify suitable products and services (account opening, lending, transactions) for customers
• Promote NAB Smarter Banking options (self-service and digital) to make banking simple, easy and secure

Job description

NAB’s Tumut branch is seeking a Branch Customer Advisor to provide a welcoming, customer-focused experience and tailor banking solutions for each customer. You’ll be at the heart of daily interactions, guiding customers through accounts, lending and transactions with care and accuracy.

Join NAB for structured development, flexible shift patterns, and access to discounts and a broad benefits package while contributing to a community-centric bank across Australia and New Zealand.