Customer-Driven Solutions Engineer - Pre-Sales (Hybrid)

Ideagen

Sydney

Hybrid

AUD 90,000 - 130,000

Full time

8 days ago

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Job summary

Ideagen is seeking a Solutions Engineer to join the Pre-Sales team. You will collaborate with the Sales Team to understand customer problems and demonstrate how Ideagen’s SaaS solutions can solve them.

The role requires presenting tailored demos, building proposals, and guiding customers through the sales process across enterprise and mid-market segments. You will bring 3+ years in Pre-Sales or Sales Engineering, a background in Business, Engineering or EHS, and strong communication skills.

Qualifications

3+ years in Pre-Sales, Sales Engineering, or consulting in EHS or related fields.
Background in Business, Engineering, or EHS; certifications like Six Sigma, ISO, CSP are a plus.
Strong knowledge of product management software and SaaS platforms.

Responsibilities

Understand customer needs and business goals through consultations and discovery sessions.
Present tailored product demos that address customer pain points.
Work with the sales team to create customized proposals and solutions.
Build strong relationships with key decision-makers and stakeholders.
Offer expert advice on industry best practices and standards.
Support marketing through webinars and promoting core messages.
Stay updated on industry trends, technologies, and competitors.
Design and maintain demo environments for different markets.
Create demo scripts based on customer use cases.
Respond to technical and functional RFP requirements.
Assist the implementation team during customer handover.