Customer Delivery Driver (Airside Team)

Alha Flight Services trading as dnata catering; Canberra; On-site; AUD 58,000 - 68,000; Full time

Benefits offered by this job

Free onsite parking

Daily staff meals

Uniforms provided

Career development

Job summary

dnata catering, Australia’s largest inflight catering partner, is seeking a Customer Delivery Driver at Canberra Airport. You will load and unload catering onto aircraft, drive on tarmac, and coordinate with cabin crew to ensure accurate service and handover.

The role requires flexibility with flight schedules and a National Police Check. Join a safety‑driven team offering full training, on-site parking, staff meals, uniforms, and opportunities for career progression within the dnata catering

Qualifications

• Clean MR or HR driver’s licence is required.
• Ability to perform frequent manual handling tasks.
• Safety-first mindset; aware of surroundings and proper techniques.
• Flexibility working around flight schedules is essential.
• Good verbal and written communication skills.
• As this role is in Aviation Services, a National Police Check is required.

Responsibilities

• Load fully stocked aircraft trolleys onto hi-lift trucks and drive to the aircraft.
• Safely load and unload trucks and aircraft with catering, carts and ovens.
• Guide and position trucks in line with company and airport policies.
• Coordinate with airline cabin crew for servicing and handover of deliveries.
• Coordinate with dispatch for flight timings and deliveries.
• Complete administrative documentation and perform general cleaning duties as required.

Skills

Clean licence (MR/HR)

Manual handling

Safety mindset

Flexible schedule

Verbal & written comms

Police check required

Job description

Want to elevate your career to a Higher Altitude?
Join our dynamic dnata catering team at Canberra Airport as a Customer Delivery Driver and play a vital role in delivering exceptional service in the aviation industry.

AVIATION SUPPORT BUSINESS OF THE YEAR 2025
AUSTRALASIAs AIRLINE CATERER OF THE YEAR 2025

So, what does a day in the life of a Customer Delivery Driver look like?

As a member of our Airside team, you are the face of dnata catering out on the tarmac and are responsible for the very important task of correctly loading catering onto the aircraft. To do this, you need to load fully stocked aircraft trolleys onto our hi-lift trucks and drive a short distance to the aircraft.

Once airside, you will guide the vehicle for safe approach, load the carts onto the aircraft, and work with the airline cabin crew to make sure everything is correct. You will also remove any empty carts, before heading back to our catering facility.

In a nutshell, your main responsibilities are:

• Short distance driving and basic vehicle checks, including re-fueling.
• Safely load and unload trucks and aircraft with catering, carts, and ovens, ensuring any discrepancies are followed up on.
• Guide and position the trucks in line with company, airport, and airline policies.
• Communicate and coordinate with Airline cabin crew for aircraft servicing and delivery hand over.
• Coordinate with dispatch aircraft timings and flight delivery allocations.
• Administrative documentation, reporting and general cleaning duties as required.

What do you need to be successful in securing this role?

• Clean MR or HR driver’s license required.
• Ability to perform frequent manual handling tasks.
• Safety First Mindset, always be aware of surroundings, practice proper techniques per our company standard training
• Flexibility working around flight schedules is essential.
• Good verbal and written communication skills.Neat and tidy presentation.
• As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check.
• Availability to work 38 hours/week, as this role is a full-time permanent position.

What’s in it for you?

• Fully Customised Training provided
• Be part of a close knit & dedicated team that is committed to safety.
• Free onsite parking, daily staff meals, and uniforms.
• Career development and progression, coupled with national relocation opportunities.
• Discounts at hundreds of retailers (such as Woolies, Caltex and JB-HiFi), discounted health insurance, novated lease option and wellbeing resources including online exercise classes.

About Us:

We are Australia’s largest and most admired inflight catering and retail partner. Specialising in inflight catering, retail and food manufacturing, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world’s top airlines, we operate 16 facilities across 12 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world’s largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visit our Australian careers website https://dnatacateringcareers.com.au/ and watch a short video here: https://www.youtube.com/watch?v=Xqf4mvwm3E0