Customer Delivery Driver

dnata; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

5 weeks annual leave

Free onsite parking

Meals provided

Uniforms

Employee Assistance Program (EAP)

Career development

Job summary

dnata catering & retail in Melbourne is looking for a full-time Customer Delivery Driver to join our airside operations. You will act as the face of dnata to Cabin Crew, ensuring accurate handover and that each flight is fully catered.

This hands-on role requires an MR/HR licence, good numeracy and communication skills, and the ability to work shifts, including weekends. You will operate hi-lift trucks, drive short distances, and play a key part in safe, on-time aircraft catering.

Qualifications

• Full ongoing working rights in Australia.
• Ability to pass pre-employment checks, incl. National Police Check and medical assessment.
• MR or HR driver’s license.
• Availability to work shifts (including weekends and public holidays).
• Good verbal and written communication skills.
• Sound numeracy skills for accurate documentation and reporting.

Responsibilities

• Operating hi‑lift trucks to safely and on‑time service aircraft catering.
• Short‑distance driving, basic vehicle checks, and refuelling as required.
• Loading and unloading aircraft catering, carts, and ovens, and following up on any discrepancies.
• Positioning and guiding trucks in line with airport, airline, and company procedures.
• Communicating and coordinating with Cabin Crew for accurate service handover.
• Administrative documentation, reporting, and general cleaning duties as required.

Skills

MR/HR licence

Strong communication

Numeracy

Job description

Start your journey with dnata catering & retail, where the sky is the limit!

About Us

Part of the Emirates Group, dnata catering & retail is Australia’s leading inflight catering and retail partner. We support many of the world’s most recognised airlines, delivering award‑winning meals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.

A day in the life of a Customer Delivery Driver

Responsibilities

Join our Melbourne team as a full-time member of our airside operations team and become the face of dnata catering & retail on the tarmac. In this hands‑on role you will act as the key link between dnata and Cabin Crew, working closely to ensure a smooth, accurate handover and that every flight is fully and correctly catered. Key responsibilities include:

• Operating hi‑lift trucks to safely and on‑time service aircraft catering.
• Short‑distance driving, basic vehicle checks, and refuelling as required.
• Loading and unloading aircraft catering, carts, and ovens, and following up on any discrepancies.
• Positioning and guiding trucks in line with airport, airline, and company procedures.
• Communicating and coordinating with Cabin Crew for accurate service handover.
• Administrative documentation, reporting, and general cleaning duties as required.

See this role in action HERE

About You

• Full ongoing working rights in Australia.
• Ability to pass pre‑employment checks, incl. National Police Check and medical assessment.
• MR or HR driver’s license.
• Availability to work shifts (including weekends and public holidays).
• Good verbal and written communication skills.
• Sound numeracy skills for accurate documentation and reporting.

Benefits

• 5 weeks annual leave and competitive pay rates.
• Free onsite parking, meals and uniforms.
• Employee Assistance Program (EAP) available 24/7.
• Career development and progression supported by dedicated training.
• Discounts at hundreds of retailers, novated leasing and wellbeing resources.

At dnata, we value an inclusive and respectful workplace and welcome applications from all backgrounds and abilities.

The Recruitment process

includes interviews, health checks, reference and criminal history checks, and verification of working rights. Please note, only shortlisted candidates will be contacted.

For more information on careers at dnata catering & retail please visit

www.dnatacateringcareers.com.au