Customer Delivery Driver

dnata catering and retail; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free onsite parking

Meals provided

Uniforms provided

Employee Assistance Program (EAP)

Discounts at retailers

Job summary

dnata catering & retail in Melbourne (Tullamarine VIC) is seeking a full-time Customer Delivery Driver to join our airside operations team. You will act as the face of dnata on the tarmac, handling catering delivery, loading, and co-ordination with Cabin Crew to ensure accurate service.

The role requires MR or HR driver's license, ongoing Australia working rights, ability to pass checks, weekend and public holiday availability, and strong communication and numeracy skills.

Qualifications

• Good verbal and written communication skills.
• Sound numeracy skills for accurate documentation and reporting.
• Ability to pass pre-employment checks incl. National Police Check and medical assessment.

Responsibilities

• Operate hi-lift trucks to safely load aircraft catering.
• Drive and perform short-distance vehicle checks and refuelling as required.
• Load/unload catering, carts, and ovens; report discrepancies.
• Position and guide trucks in line with procedures; coordinate with Cabin Crew.
• Maintain administrative documentation and general cleaning duties.

Skills

Verbal communication

Written communication

Numeracy

Adaptability

Tools

MR/HR driver's license

Job description

dnata catering and retail - Tullamarine VIC

Start your journey with dnata catering & retail, where the sky is the limit!

About Us

Part of the Emirates Group, dnata catering & retail is Australia's leading inflight catering and retail partner. We support many of the world's most recognised airlines, delivering awardwinning meals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.

A day in the life of a Customer Delivery Driver

Join our Melbourne team as a full-time member of our airside operations team and become the face of dnata catering & retail on the tarmac. In this hands‑on role you will act as the key link between dnata and Cabin Crew, working closely to ensure a smooth, accurate handover and that every flight is fully and correctly catered. Key responsibilities include:

• Operating hi-lift trucks to safely and on‑time service aircraft catering.
• Short‑distance driving, basic vehicle checks, and refuelling as required.
• Loading and unloading aircraft catering, carts, and ovens, and following up on any discrepancies.
• Positioning and guiding trucks in line with airport, airline, and company procedures.
• Communicating and coordinating with Cabin Crew for accurate service handover.
• Administrative documentation, reporting, and general cleaning duties as required.

See this role in action HERE

About You

• Full ongoing working rights in Australia.
• Ability to pass pre‑employment checks, incl. National Police Check and medical assessment.
• MR or HR driver's license.
• Availability to work shifts (including weekends and public holidays).
• Good verbal and written communication skills.
• Sound numeracy skills for accurate documentation and reporting.
• 5 weeks annual leave and competitive pay rates.
• Free onsite parking, meals and uniforms.
• Employee Assistance Program (EAP) available 24/7.
• Career development and progression supported by dedicated training.
• Discounts at hundreds of retailers, novated leasing and wellbeing resources.

At dnata, we value an inclusive and respectful workplace and welcome applications from all backgrounds and abilities.

The Recruitment process

includes interviews, health checks, reference and criminal history checks, and verification of working rights. Please note, only shortlisted candidates will be contacted.