Customer Data & Systems Delivery Advisor

Department of Transport and Planning; Melbourne; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Department of Transport and Planning in Melbourne is seeking a Customer Information Delivery Advisor to enhance data management, system integration and business improvements across Victoria's transport network. This fixed-term role supports data governance and delivery through collaboration with internal stakeholders and technology partners.

The position focuses on maintaining accurate customer information, enabling informed decisions and improved service outcomes.

Competenze

• Experience in data management and project delivery within a complex operational environment.
• Strong stakeholder engagement, problem-solving and communication skills.
• Ability to influence outcomes and build effective working relationships across a broad range of internal and external stakeholders.

Mansioni

• Improve how customer information data is managed, maintained and integrated across systems.
• Support operational decision-making and customer outcomes through reliable information.
• Identify opportunities to improve processes and drive efficiencies via system and process enhancements.

Conoscenze

Data management

Project delivery

Business process improvement

Business analysis

Systems integration

Stakeholder engagement

Communication

Descrizione del lavoro

Department of Transport and Planning in Melbourne is seeking a Customer Information Delivery Advisor to enhance data management, system integration and business improvements across Victoria's transport network. This fixed-term role supports data governance and delivery through collaboration with internal stakeholders and technology partners.

The position focuses on maintaining accurate customer information, enabling informed decisions and improved service outcomes.