Customer Business Manager - Pharmacy

Nestle; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Additional leave

Health insurance discounts

Parental leave

Purchase Leave

Volunteering leave

Super salary sacrifice

Diversity & Inclusion initiatives

Job summary

Nestlé Australia is seeking a Customer Business Manager – Pharmacy to drive health & wellbeing category growth with leading pharmacy customers such as Chemist Warehouse, Priceline, Terry White and IPA group. You will shape joint business plans, identify growth opportunities and bring commercial plans to life across our Nutrition and Health portfolio.

If you thrive in a fast-paced FMCG environment and excel in building customer partnerships, this role offers a dynamic career path in the Pharmacy

Qualifications

• Proven sales, account management or customer management experience.
• Pharmacy or wholesaler/retailer accounts experience is essential.
• Experience in health & wellness categories such as Sports Nutrition, VMS or Weight Management is advantageous.
• Strong commercial, analytical and negotiation skills.

Responsibilities

• Own and execute strategic customer plans to drive sales and growth.
• Build strong partnerships with key Pharmacy customers and wholesalers.
• Turn customer, shopper and market insights into commercial opportunities.
• Manage trade investment to maximise return and performance.
• Collaborate across Sales, Category, Marketing and Field Sales to deliver execution.
• Respond quickly to changing customer and market dynamics.

Skills

Sales experience

Account management

Customer management

Pharmacy accounts

Health & wellness

Negotiation

Analytical skills

Collaboration

Job description

Are you ready to take the lead in driving health & wellness category growth with some of Australia’s biggest pharmacy customers and make your mark?

Join our Nestlé Pharmacy Sales Team as a Customer Business Manager – Pharmacy, responsible for building strategic partnerships with key customers like Chemist Warehouse, Priceline, Terry White and IPA group

You will shape joint business plans, identify growth opportunities and bring commercial plans to life across our Nutrition and Health portfolio.

If you thrive in a fast-paced FMCG environment, love building strong customer partnerships and know the Pharmacy channel or have experienced with wholesaler / retailer accounts, this is an exciting opportunity to take your career to the next level.

A Day in the Life

Own and execute strategic customer plans to drive sales and growth.

Build strong partnerships with key Pharmacy customers and wholesalers.

Turn customer, shopper and market insights into commercial opportunities.

Manage trade investment to maximise return and performance.

Collaborate across Sales, Category, Marketing and Field Sales to deliver outstanding execution.

Respond quickly to changing customer and market dynamics.

What Will Make You Successful

Proven sales, account management or customer management experience.

Pharmacy or unstructured (i.e. wholesaler / retailer) accounts experience is essential

Experience in health & wellness categories like Sports Nutrition, VMS, Weight Management is well regarded

Strong commercial, analytical and negotiation skills.

A proactive mindset with the confidence to influence and deliver results.

A collaborative approach and passion for building great customer relationships.

In addition, we offer:

Access to 5 additional days of leave to support your health and wellbeing

Varied career experiences and personalised development support

Wellbeing benefits including vaccinations and health insurance discounts

Diversity & Inclusion initiatives and program

Paid parental and partner leave

Purchase Leave Scheme

Volunteering leave, Sports leave, Emergency Services leave

Salary Sacrifice to Superannuation

Our Story

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.

We aim to hire respectful, curious, value driven and inspiring people who care about the people’s lives that we touch every single day.

Be a force for good.