Customer Business Manager

Nestlé; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Company car

Phone & tablet

Wellbeing perks

Paid parental leave (up to 18 weeks)

Discounts on Nestlé products

Novated leasing options

Salary sacrifice to superannuation

Purchased Leave / Leave for Volunteern

Job summary

Nestlé Australia is seeking a Customer Business Manager – Pharmacy to lead strategic partnerships with major pharmacy customers and drive growth across Nutrition and Health portfolios.

You will develop joint business plans, identify opportunities, and bring commercial plans to life in a fast-paced FMCG environment. Pharmacy channel experience or wholesaler/retailer accounts are essential to succeed.

Qualifications

• Proven sales, account management or customer management experience.
• Pharmacy or unstructured (wholesaler/retailer) accounts experience is essential.
• Experience in health & wellness categories like Sports Nutrition, VMS, Weight Management is well regarded.
• Strong commercial, analytical and negotiation skills.
• A proactive mindset with the confidence to influence and deliver results.
• A collaborative approach and passion for building great customer relationships.

Responsibilities

• Own and execute strategic customer plans to drive sales and growth.
• Build strong partnerships with key Pharmacy customers and wholesalers.
• Turn customer, shopper and market insights into commercial opportunities.
• Manage trade investment to maximise return and performance.
• Collaborate across Sales, Category, Marketing and Field Sales to deliver outstanding execution.
• Respond quickly to changing customer and market dynamics.

Skills

Sales experience

Account management

Customer management

Pharmacy/wholesaler accounts

Health & wellness categories

Negotiation skills

Analytical skills

Proactive mindset

Relationship building

Job description

The Opportunity

Are you ready to take the lead in driving health & wellness category growth with some of Australia’s biggest pharmacy customers and make your mark? Join our Nestlé Pharmacy Sales Team as a Customer Business Manager – Pharmacy, responsible for building strategic partnerships with key customers like Chemist Warehouse, Priceline, Terry White and IPA group. You will shape joint business plans, identify growth opportunities and bring commercial plans to life across our Nutrition and Health portfolio. If you thrive in a fast-paced FMCG environment, love building strong customer partnerships and know the Pharmacy channel or have experienced with wholesaler / retailer accounts, this is an exciting opportunity to take your career to the next level.

A Day in the Life

• Own and execute strategic customer plans to drive sales and growth.
• Build strong partnerships with key Pharmacy customers and wholesalers.
• Turn customer, shopper and market insights into commercial opportunities.
• Manage trade investment to maximise return and performance.
• Collaborate across Sales, Category, Marketing and Field Sales to deliver outstanding execution.
• Respond quickly to changing customer and market dynamics.

What Will Make You Successful

• Proven sales, account management or customer management experience.
• Pharmacy or unstructured (i.e. wholesaler / retailer) accounts experience is essential
• Experience in health & wellness categories like Sports Nutrition, VMS, Weight Management is well regarded
• Strong commercial, analytical and negotiation skills.
• A proactive mindset with the confidence to influence and deliver results.
• A collaborative approach and passion for building great customer relationships.

Ready to own the customer, drive growth and make an impact?

Benefits

• Competitive salary + attractive bonus program
• Fully maintained company vehicle, plus a company phone and tablet
• Up to 5 ‘KitKat Days’ each year to rest, recharge and support your wellbeing
• Personalised development and varied career opportunities within a global FMCG leader
• Wellbeing perks including free flu vaccinations, discounted private health insurance, and discounted gym memberships
• Access to Purchased Leave, Volunteering Leave, Sports Leave and Emergency Services Leave
• Up to 18 weeks Paid Parental Leave
• Discounts on Nestlé products and offers from our retail and service partners
• Novated leasing options
• Salary sacrifice to superannuation

Our Story

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.

We aim to hire respectful, curious, value driven and inspiring people who care about the people’s lives that we touch every single day.

Be a force for good.

For more information, please visit our website Nestlé Australia Home | Nestlé Australia (nestle.com.au)

We want to make finding your dream job possible. If you require additional support with your application, please contact us at [e-mail]