Customer & Brand Strategy Leader – ANZ Growth

Michael Page; Brisbane; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Attractive remuneration package and福利

Job summary

Michael Page is seeking an experienced Customer & Brand Strategy Manager to lead the development and execution of customer, brand and engagement strategies across Australia and New Zealand. You will translate high-level priorities into a clear roadmap and guide a four-person team to deliver measurable outcomes.

Partnering with senior leadership, you will drive customer engagement, brand performance and commercial growth, shaping how the business engages with customers, employees and stakeholders

Qualifications

• Demonstrated experience developing and executing customer, brand or marketing strategies.
• Proven ability to translate strategic vision into actionable plans and measurable outcomes.
• Strong leadership experience managing and developing high-performing teams.
• Background within wholesale, retail, consumer, franchise, dealership or multi-site business environments.
• Exceptional stakeholder management and influencing skills.
• Strong customer-centric and commercially focused mindset.
• Experience leveraging customer insights and data to improve business performance.
• Ability to build alignment and drive change across diverse stakeholder groups.
• Relevant tertiary qualifications in marketing, business or a related discipline.

Responsibilities

• Develop and execute customer, brand and engagement strategies across ANZ.
• Translate broad organisational objectives into clear action plans and measurable outcomes.
• Lead, coach and develop a high-performing team of four professionals.
• Drive consistency in customer engagement, communications and brand activities.
• Build alignment across diverse stakeholder groups and business functions.
• Collaborate with commercial leaders to support growth initiatives.
• Manage agency partnerships, budgets and key strategic projects.
• Utilise customer insights, analytics and market intelligence to inform decision-making.
• Monitor performance and ensure successful delivery of strategic priorities.
• Identify opportunities to enhance customer experience and organisational effectiveness.

Skills

Customer strategy

Brand strategy

Marketing strategy

Leadership

Stakeholder management

Influencing skills

Data-driven decisions

Change management

Business acumen

Education

Marketing or business degree

Job description

Michael Page is seeking an experienced Customer & Brand Strategy Manager to lead the development and execution of customer, brand and engagement strategies across Australia and New Zealand. You will translate high-level priorities into a clear roadmap and guide a four-person team to deliver measurable outcomes.

Partnering with senior leadership, you will drive customer engagement, brand performance and commercial growth, shaping how the business engages with customers, employees and stakeholders