Customer Banking Specialist — Multi-Channel Banking Expert

CommBank; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

CommBank in Moora, Jurien Bay and Dalwallinu is seeking a Customer Banking Specialist to join our Multi-Channel Branches. This role is available as full time, or part time 32.5 hours per week, with Monday to Friday, 9am–4pm shifts; we can discuss full time opportunities.

You will help customers with everyday banking transactions, build genuine relationships face to face and via direct channels, encourage use of our branch technology and digital banking, and complete Financial Health Checks.

Qualifications

Responsibilities

• Assist customers with everyday banking transactions
• Build personal connections face to face and via direct channels
• Promote branch technology and digital banking options
• Complete Financial Health Checks to assess customers' financial needs
• Process applications for personal loans, credit cards and related products
• Capture customer feedback and drive service improvements
• Receive continuous training and development to support career goals

Job description

CommBank in Moora, Jurien Bay and Dalwallinu is seeking a Customer Banking Specialist to join our Multi-Channel Branches. This role is available as full time, or part time 32.5 hours per week, with Monday to Friday, 9am–4pm shifts; we can discuss full time opportunities.

You will help customers with everyday banking transactions, build genuine relationships face to face and via direct channels, encourage use of our branch technology and digital banking, and complete Financial Health Checks.