Customer Banking Advisor - Premier Service

NAB; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Banking discount

Benefits & discounts

Leave benefits

Job summary

NAB’s Crows Nest Branch is looking for a Branch Customer Advisor who will be the first point of contact for customers, helping them with account openings, lending and banking transactions. You will promote NAB’s Smarter Banking options and guide customers to self-service where appropriate.

You will be part of a customer-obsessed team that values inclusion, delivers tailored experiences, and supports colleagues with career development opportunities at NAB.

Qualifications

• Customer-centric mindset and a passion for delivering quality experiences to NAB’s diverse customer base.
• Detail-oriented approach to ensure every transaction is accurate and efficient.
• Team player with a commitment to inclusion and diversity in NAB’s workplace.

Responsibilities

• Be the first point of contact for customers at NAB’s Crows Nest Branch.
• Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Skills

Customer focus

Team player

Attention to detail

Adaptability

Job description

NAB’s Crows Nest Branch is looking for a Branch Customer Advisor who will be the first point of contact for customers, helping them with account openings, lending and banking transactions. You will promote NAB’s Smarter Banking options and guide customers to self-service where appropriate.

You will be part of a customer-obsessed team that values inclusion, delivers tailored experiences, and supports colleagues with career development opportunities at NAB.