Customer Advisor: Leave & Relief – Flexible Banking Support

NAB; Mackay Regional; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Banking and financial services discount

Discounted offers on Travel, Fitness, Events, and Technology

Variety of leave benefits including parental and volunteer leave

Tailored career development programs

Job summary

A leading financial institution in Queensland is seeking a Customer Advisor for their Bundaberg branch. This role involves being the first point of contact for customers, identifying suitable products and ensuring a seamless banking experience. Ideal candidates are passionate about customer service, detail-oriented, and team players. Comprehensive training is provided, making this position suitable for those without banking experience. Competitive benefits, flexibility, and a strong culture of diversity and inclusion are also offered.

Qualifications

• No banking experience required - Full training provided.
• Ability to deliver quality, gold-class experiences for customers.
• Customer centric thinking and appreciation for diversity.

Responsibilities

• Support the Bundaberg branch as the first point of contact.
• Identify suitable products and services for customers.
• Demonstrate Smarter Banking options for simple banking.

Skills

Passion for customer service

Attention to detail

Team player

Customer centric thinking

Job description

A leading financial institution in Queensland is seeking a Customer Advisor for their Bundaberg branch. This role involves being the first point of contact for customers, identifying suitable products and ensuring a seamless banking experience. Ideal candidates are passionate about customer service, detail-oriented, and team players. Comprehensive training is provided, making this position suitable for those without banking experience. Competitive benefits, flexibility, and a strong culture of diversity and inclusion are also offered.