Customer Advisor - Banking & Local Branch Support

NAB; Bega; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Mileage reimbursement

Colleague benefits and perks

Job summary

NAB Wollongong is seeking a Branch Customer Advisor to deliver a seamless, customer-centric experience across NAB’s Wollongong, Shellharbour, Kiama, Dapto and Nowra branches. You will be the first point of contact for customers, helping with accounts, lending and transactions while promoting digital banking options to simplify banking.

Join a team focused on customer obsession, inclusion and flexible career development, with mileage paid for travel between branches and a strong emphasis on

Qualifications

• Experience delivering quality customer service in banking or retail environments.
• Strong attention to detail ensuring accurate transactions.
• Ability to work in a team and support multiple branches.

Responsibilities

• Be the first point of contact for customers at NAB Wollongong and nearby branches.
• Identify suitable NAB products and services (accounts, lending, transactions) for customers.
• Promote Smarter Banking options and assist customers with self-service solutions.

Skills

Customer service

Team player

Attention to detail

Diversity minded

Job description

NAB Wollongong is seeking a Branch Customer Advisor to deliver a seamless, customer-centric experience across NAB’s Wollongong, Shellharbour, Kiama, Dapto and Nowra branches. You will be the first point of contact for customers, helping with accounts, lending and transactions while promoting digital banking options to simplify banking.

Join a team focused on customer obsession, inclusion and flexible career development, with mileage paid for travel between branches and a strong emphasis on