Banking Customer Experience Advisor

NAB; Dubbo; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Banking discount

Travel discounts

Leave benefits

Mileage paid

Career development

Job summary

NAB invites applications for a Branch Customer Advisor – Banking role based in Armidale, NSW. You will be the first point of contact for customers at the Hills Region, guiding them to suitable solutions such as accounts, lending and transactions while promoting NAB’s Smarter Banking options for a simple, secure experience.

You will work as part of a team serving multiple branches including Walcha, Tamworth and Glen Innes, with mileage paid for travel between sites.

Responsibilities

• Support NAB’s Hills Region Branches by being the first point of contact for customers; put them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB invites applications for a Branch Customer Advisor – Banking role based in Armidale, NSW. You will be the first point of contact for customers at the Hills Region, guiding them to suitable solutions such as accounts, lending and transactions while promoting NAB’s Smarter Banking options for a simple, secure experience.

You will work as part of a team serving multiple branches including Walcha, Tamworth and Glen Innes, with mileage paid for travel between sites.